Business Details
About
Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment.
Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions.
Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.
Location
Hours
Reviews
4.3
458 reviews
5 stars
324
4 stars
51
3 stars
19
2 stars
29
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff is consistently reported as friendly, helpful, and attentive, with specific praise for employees like Mark and Antonio.
Wash Quality
While many customers appreciate the cleanliness of their vehicles, some express dissatisfaction with the wash not fully cleaning certain areas, leading to mixed reviews on wash effectiveness.
Value for Money
Customers find the pricing reasonable, especially with membership options, but some feel the lack of additional services like drying towels diminishes value.
Convenience
The location is noted for its ease of access and quick service, although some customers have experienced issues with operating hours and service availability.
Facility Maintenance
The car wash and vacuum areas are generally well-maintained, but there are complaints about the vacuum stations lacking coverage from the elements.
- JSJennifer Sasaki2 days ago2.0This is just a drive through car wash. Not a hand wash and they don’t clean the inside like other Mister Carwashes. It didn’t even do a very good job.
- DHDavid Haberer5 days ago2.0don't waste your time. this is the only place I've ever been that makes you pay for a towel. the wash didn't even clean my vehicle. there are too many nicer places that clean better and let you use as many towels as needed for no charge.
- EAERICA ANDERSONNov 15, 20251.0Broke my passengers mirror during wash. Mark Manager on claim show very blurred , picture claims was like that before. Really Mark the mirror was in brand new condition. Notified your employees right after wash they found pieces of my mirror and cover in the wash bay so clearly it was damaged in the wash bay. Look at the pictures of damage your employees took for the claim. Very disappointed in the dishonesty and deliberate misrepresentation of damage in order to get out of paying for damage. Do not bring your vehicle here they will damage it and blame you. If you are going to operate a business take responsibility for damages that occur not scamming customers with dishonest excuses. In addition if Mark is an example of your company’s leadership may want to send him back to drying cars.
- RRRudyO50Nov 10, 20255.0What I really like is that the car wash is never so crowded that you do not have to wait long to get your car wash or a vacuum job! The car wash does o very nice job of washing your car and drying it. Always plenty of vacuum stations available. I have a monthly subscription for the car wash so I can get as many washes as I want!
- AMAngela MuñozNov 5, 20251.0I visited Mister Car Wash this afternoon and paid for the Titanium wash. After going through the wash, I parked across the way to go shopping, and when I got out, I noticed the passenger side door was still dirty — like that spot never got touched at all. I went back and spoke with the attendant, Robert, who apologized and offered a free rewash to fix it. Unfortunately, even after the second wash, the same area was still dirty. Robert then explained that one of the bristles in the wash was off track and that some cars were having the same issue. While I appreciate his honesty, I don’t think it’s right that customers are still being charged full price for a wash that the staff knows isn’t functioning properly. I understand automatic washes have their limits, but leaving large, untouched spots on the car is unacceptable — especially for the top-tier package. I wasn’t offered a refund or any meaningful solution since Robert mentioned he wasn’t a manager. Overall, I’m very disappointed with the experience and the lack of accountability for the equipment issue.
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What services does Mister Car Wash in Genesis provide?
Mister Car Wash offers Exterior Clean Services, HotShine® Carnauba Wax, Wheel Polish, Single Washes, Fleet Accounts, and Unlimited Wash Club® Memberships.
Where is Mister Car Wash located in Genesis, Houston?
It is located at 1380 FM 528, Webster, Houston, TX 77598, US.
What are the operating hours of Mister Car Wash?
Monday to Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 6:00 PM. Holiday hours vary with some closures.
Is Mister Car Wash open on major holidays?
The location is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On December 24, 2025, it is open 7:00 AM to 4:00 PM, and December 31, 2025, from 7:00 AM to 5:00 PM.
What payment methods are accepted at Mister Car Wash Genesis?
They accept American Express, Discover, MasterCard, and Visa.
What is the Unlimited Wash Club® Membership at Mister Car Wash?
It includes unlimited washes at any Mister Car Wash location nationwide, access to members-only lanes, self-serve vacuums, and convenience with a clean car.
How can I contact Mister Car Wash for assistance?
You can reach them via phone at +1 281-661-6315 or email at help@mistercarwash.com.
Are there any nearby attractions or services around Mister Car Wash in Genesis?
Nearby are Stepping Stone Therapy, Higginbotham Commercial Insurance, Public Storage, and The Hoeke Team Realtors. Customers can visit these for mental health, insurance, storage, or real estate needs before or after a car wash.
Where can I grab a coffee or smoothie near Mister Car Wash Genesis?
Dutch Bros Coffee is a nearby cafe where customers can enjoy coffee and smoothies before or after visiting Mister Car Wash.
Are there wellness or spa services near Mister Car Wash?
Yes, nearby options include M Spa Face & Body for medical spa services, Fred Astaire Dance Studios for dance and fitness, Mind and Body Solutions for holistic nutrition, and Healing from Within Houston for naturopathic care.