Customers consistently praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting individuals like Cris, Magdalena, and Angelica.
Sales Experience
Many reviews noted a smooth and efficient car buying process, with several customers expressing satisfaction with the assistance they received from sales representatives.
Problem Resolution
While some customers experienced issues with the finance department, others highlighted the exceptional support from staff like Angelica, who helped resolve payment problems with empathy.
Overall Satisfaction
The majority of customers reported a positive overall experience, recommending the dealership for its supportive environment and effective service.
NQ
Noah Quinn
3 days ago
5.0
Magdalena is very good at granting me extensions for 5 days as the policy of our company allows her to do. I’m thankful.
Travis Quinn
AB
Aleyah Booking
Dec 2, 2025
5.0
Brandon & Jose helped me , customer service was so good they should work at chick fil a . But I am not going to lie , you will be doing alot of waiting , but it’s worth it , but you will drive off with SOMETHING.
KS
Kareese Shaw
Nov 22, 2025
5.0
We had a very rewarding experience with Christopher ordonez .he helped me through the whole process and I left with the car I wanted. Very thankful for Christopher help!! He was patient & very understanding I appreciate you!!
AL
A Lynn
Nov 17, 2025
3.0
The finance department that’s on some BS but they had a woman name Angelica that actually cared and help me pay my car note. I was four days late paying my car note and they were talking about repo and actually disabled my car while I was at work if it wasn’t for Angelica, I would’ve been stuck at work and the crazy part. I was on my way to pay my car note when they disabled my car one woman I spoke to didn’t have no heart or compassion at all, but Angelica understood the situation and stayed late to help me get the problem resolved. I would have given this place five stars, but they don’t deserve it. She on the other hand do deserve five stars. I never heard of a place that cut your car after four days behind for a few hundred dollars that was prosperous, but I thank Angelica and they need more people like how to work there may be place would be better and get five stars or more.
AH
Agustin Hernández
Nov 15, 2025
5.0
Since I bought my car here I’ve always been able to call Amanda with any issues I’ve had. She’s literally so kind and helpful always has a great attitude and will work with you to make sure you have the best service possible. When I call and anyone other than Amanda answers I hang up because she’s the only tolerable person there. She’s helped me out so much in the past with payments that I wish I could get her a Christmas gift because she truly deserves it. I’m definitely recommending more people this place for as long as she works there. Amanda is the best and I promise you she will figure out any problems you may have. She’s always kind and supportive and has a great attitude.
Frequently Asked Questions About Mi Tierra Auto Sales
Do you accept trade ins?
Yes, we do accept trade-ins as part of our vehicle purchase process.
Do you offer financing?
Yes, we provide convenient financing options for our customers.
What do I need to have prepared to apply for financing?
To apply for financing, we require verification that you have been a resident of the Houston area for at least six months. This includes providing proof of both your employment and residence.
Does Mi Tierra Auto Sales accept trade-ins?
Yes, Mi Tierra Auto Sales accepts trade-ins as part of their vehicle purchase process.
Does Mi Tierra Auto Sales offer financing options?
Yes, they provide convenient financing options for their customers.
What do I need to prepare to apply for financing at Mi Tierra Auto Sales?
To apply for financing, you must verify residency in Houston for at least six months and provide proof of employment and residence.
What are the operating hours of Mi Tierra Auto Sales?
They are open Monday through Saturday from 10:00 AM to 7:00 PM and closed on Sundays and certain holidays such as Christmas and New Year's Day.
What payment methods are accepted at Mi Tierra Auto Sales?
They accept American Express, Check, Discover, Financing, MasterCard, and Visa.
Is Mi Tierra Auto Sales wheelchair accessible?
Yes, they have a wheelchair accessible entrance.
Can I shop in-store at Mi Tierra Auto Sales?
Yes, they offer in-store shopping.
What nearby financial services are located close to Mi Tierra Auto Sales?
Portfolio Financial Group, an auto loan provider, and Amegy Bank, a credit union, are nearby for your financial needs.
Are there places to eat near Mi Tierra Auto Sales?
Yes, nearby eateries include Subway and Taco House Mexican Restaurant, where you can grab a meal before or after your visit.
What nearby automotive services are available around Mi Tierra Auto Sales?
Nearby automotive services include Atlas Auto Glass for repairs, Auto One Stop for body shop services, and Amco Gulf gas station for fueling needs.