Mercedes-Benz of West Houston

Reviews

• CS

  Carla Stansberry

  3 days ago
  5.0
  I went to just look around and ended up purchasing a car. Mr Gilani was so nice and transparent! I will pick up my car this weekend. He gave me an easy experience & I was stress free!! Thanks again -Courtney A
• AP

  Aaron Preston

  Feb 20, 2026
  5.0
  Leif Hall and Austin River are amazing at their job highly recommend them they took care of me from start to finish Was not familiar with Sewell prior to them but the lasting impression is definitely my expectations going forward Thank you both for your assistance and support
• DV

  David Villalanti

  Feb 17, 2026
  5.0
  I own a Leisure Travel Van based on the Sprinter 3500 chassis...first time owning a MB product. For the past year and a half, I've been going to MB of West Houoston for service on our RV and it has been exceptional both the quality of the work and experience with the people that work there, in particular Joey Brunson, our Service Advisor. I have had both scheduled maintenance and most importantly repairs to the valves on the rear dually wheels (sounds simple but it's not). Extremely easy to schedule service and get our RV in at a convenient time and work is always completed as scheduled. RV owners tend to get into the details of knowing what's going on with their rig and the work someone else is doing on it. MB of West Houston has skilled technicians and discuess all work being recommended and done to you...very thorough in all ways.
• MP

  Meshkat Parsa

  Feb 13, 2026
  5.0
  Jackson Schwank at the sales department did an amazing job taking care of us. He was professional, friendly, and made the entire process smooth and stress-free. We truly felt valued and well taken care of from start to finish. We are returning customers and will definitely continue coming back because of the great service Jackson provides.
• SR

  Srikar Reddy

  Feb 3, 2026
  5.0
  Exceptional Mercedes-Benz Buying Experience I had an outstanding experience purchasing my Beast Black GLE 350, and a huge credit goes to Austin Flower, who made the entire process smooth, stress-free, and genuinely enjoyable. From start to finish, Austin was extremely professional, responsive, and attentive. What truly impressed me was that the entire purchase was handled online, yet it never once felt distant or complicated. He managed everything with the utmost care and support, making sure I was comfortable and informed at every step. Austin went above and beyond—at one point, he even helped protect me from a towing truck scam, which speaks volumes about his experience, honesty, and commitment to his customers. That level of integrity is rare and truly appreciated. To top it all off, there was a surprise customized gift from him at the end—an incredibly thoughtful touch that shows how much he values his clients. You can even see it in attached videos! If you’re looking to buy a Mercedes-Benz and want a seamless, trustworthy, and premium experience, I highly recommend working with Austin. I feel lucky to have connected with him and couldn’t be happier with my purchase. Highly recommended! 🚘✨

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