Business Details
About
Auto Parts StoreAuto Body ShopSalvage YardAuto Restoration Service
Used European auto parts
Location
Hours
Reviews
3.9
349 reviews
5 stars
217
4 stars
35
3 stars
12
2 stars
9
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful interactions, particularly with staff member Kevin.
Product Quality
Several reviews mention receiving defective or incorrect parts, raising concerns about the reliability of the products sold.
Staff Professionalism
While some staff members received praise for their helpfulness, others were criticized for unprofessional behavior and poor communication.
Pricing Issues
Customers reported discrepancies in pricing, with some feeling that they were overcharged or misled about costs.
Positive Experiences
Despite the negative feedback, there are numerous positive reviews highlighting excellent service from specific staff members like Ray and Roxx, as well as good prices and a wide selection of parts.
- LRLou Ramirez5 days ago5.0This place is huge
- AMalvaro medrano6 days ago1.0I call them asking for front struts boths side on 2011 bmw 740li and they coute me 250 I offer 200 they said yes I drive 40 minutes when I got there they want to charge me $400 for boths I said I just call and spoke to you and he was like maybe I dint heard you or dint understand you but is 200 each scamer trying to upcharge you when you there they give you 1 price over the phone when you get there is different price stay away front lone star imports
- AMAdam Pnl (Ado ma)Dec 22, 20251.0Horrible experience with Mr. Kevin Drove 40 minutes Call in head got a price and then when I arrived, he gave me a different price Would recommend different spots rather than this one
- MOMustafa OzenDec 20, 20255.0These guys are very nice, professional and helpful Owner is an amazing guy
- RRreynaldo rosalesDec 12, 20255.0Roxy was a pleasure to work with
Frequently Asked Questions About Lonestar Imports
What types of auto parts does Lonestar Imports specialize in?
Lonestar Imports specializes in used European auto parts.
Where is Lonestar Imports located?
Lonestar Imports is located at 6621 Liberty Road, Houston, TX 77028, USA.
What are the business hours for Lonestar Imports?
Lonestar Imports is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
How can I contact Lonestar Imports?
You can contact Lonestar Imports via phone at +1 713-785-5151 or +1 832-754-3179, or email at lonestarimport@gmail.com.
Does Lonestar Imports have a website where I can learn more?
Yes, you can visit their website at https://www.lonestarautoparts.com/ to learn more.
What types of services does Lonestar Imports offer?
Lonestar Imports offers auto parts retail, auto body shop services, salvage yard services, and auto restoration.
Which nearby businesses might be useful for logistics or freight services when visiting Lonestar Imports?
Nearby freight and cargo services include Mauser Corporation, Patriot Logistics Inc, and Keen Pace Transportation, which could be helpful for logistical needs.
Is there a transportation landmark near Lonestar Imports that can help with directions?
Yes, the Union Pacific (Englewood) Railyard is nearby and serves as a notable landmark and train station which may help with navigation.
Are there any automotive service centers near Lonestar Imports for additional vehicle needs?
Goodyear Commercial Tire and Service Centers and United Rentals - Customer Equipment Solutions are nearby and provide automotive repair and tire services.
What categories of businesses are found near Lonestar Imports?
Nearby businesses include contractors, professional services, plastic manufacturers, industrial equipment suppliers, auction houses, thrift stores, churches, and more, providing a diverse local economy.