Jiffy Lube Oil Change

4.4
1066 reviews

About

Oil Change Service StationTire ShopCar Inspection StationBrake Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HOUSTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available
  • RestroomAvailable

Location

Jiffy Lube Oil Change
2001 S Shepherd Dr, Houston, TX
77019, United States

Hours

Reviews

4.4
1,066 reviews
5 stars
841
4 stars
69
3 stars
24
2 stars
26
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, professional, and helpful, contributing to a positive customer experience.

Efficiency

Many customers appreciate the quick service, with several reviews highlighting fast turnaround times for oil changes and inspections.

Mixed Experiences

While many customers report positive experiences, some express frustration with long wait times and upselling practices.

Professionalism

Technicians are often noted for their professionalism and attention to detail, enhancing customer trust.

Communication

There are instances of poor communication regarding services performed, leading to customer dissatisfaction.
  • HZ
    Hadir Zamora
    2 days ago
    1.0
    Not only do they take forever but they're not honest in what they do. I came and they recommended a brake fluid change, claiming the fluid was evidently old based on the color. I accepted. 4 months later on my next oil change (I drive a lot for work), they recommended the same brake fluid change saying the fluid was old from the color again. Either they didn't change it last time and charged me or they are lying about it being old and needing replacement. Also, one time before this I came and the dude that came upfront walked up to ask what I needed and I asked for only changing the oil filter, because the oil was changed recently but they proceeded to change the oil anyways when it was already new oil.
  • AA
    Aracely
    Nov 18, 2025
    5.0
    I just had my first visit here, and I can't say enough good things—definitely a 10/10! From the moment I arrived, I was welcomed with friendly customer service, and getting my oil change was super quick and easy. The atmosphere was fantastic, too! I’ll definitely be coming back to this location again!
  • GG
    Gracie
    Nov 14, 2025
    5.0
    Never thought I’d be writing a review for an oil change place, but the staff at this location were phenomenal. I came by on my lunch break and was in and out in about 15 minutes. Everyone was polite, efficient, and knowledgeable. Ryan, Jerry, and the whole team are great! Hopefully I’ll see them again in a few thousand miles
  • CC
    CG
    Nov 11, 2025
    5.0
    Unbelievable! First time and is my new go to Professional, quick and at a very fair price. If you always felt unsure about where to take your car, you must stop by and at least watch them work and listen to how they communicate with their customers.
  • GS
    Gabriela Shore
    Nov 8, 2025
    1.0
    I brought my car here for emissions testing, and my car was working perfectly fine until the testing. During the testing, there was apparently a malfunction with the machine, even though they had told me my test already passed- turns out this was a printer issue. However, once I turned my car on the next day, it was clicking to start and my dashboard lights were all lit up and I was very concerned so I brought it back in and they told me they didn’t know what this could be. I went to my Mechanic and filed a complaint with Corporate. I was contacted by the store manager who told me to bring the car to their mechanic and they would take a look at it. That mechanic ended up telling me I needed a new starter for $700 which I declined. My car was still lit up like a Christmas tree so I took it back to my mechanic who ended up finding a bad cell on the battery. I contacted the store manager and requested they replace my battery or reimburse me for one, I was told the manager’s manager would contact me and I haven’t heard anything. I am very disappointed in my experience here. I feel like there has been dishonesty with what occurred to my car and the fact that the mechanic was saying i had a bad starter when that wouldn’t have even addressed the actual issue. I also don’t understand how I could have absolutely no problem prior to them touching my vehicle and then my car will barely start now. I literally live less than half a mile away and simply drove my car straight home after the emissions testing and was not able to start it properly the next day. I need this situation addressed appropriately and rectified.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service