Jiffy Lube Oil Change

4.6
757 reviews

About

Oil Change Service StationTire ShopCar Inspection StationBrake Shop
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HOUSTON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Oil Change
14531 Memorial Dr, Houston, TX
77079, United States

Hours

Reviews

4.6
757 reviews
5 stars
640
4 stars
44
3 stars
20
2 stars
14
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, professional, and attentive, with many customers highlighting excellent service experiences.

Speed of Service

Customers frequently mention quick service, with many being in and out in a timely manner for inspections and oil changes.

Cleanliness

The facility is noted for being clean, including both the waiting area and service areas.

Professionalism

Staff demonstrate a high level of professionalism, with many reviews praising their knowledge and ability to explain services clearly.

Mixed Experiences

While many customers report positive experiences, there are some complaints about rushed jobs and issues with service quality, particularly regarding brake services.
  • ME
    Muhyeddin Ercan
    1 day ago
    2.0
    I usually avoid writing negative reviews, but this time I feel I have to. I visited this shop last Friday at 12:01 PM for an oil change and tire rotation. There was only one other car. I asked the staff member about the timing because I had an upcoming appointment. He told me that my rear brakes needed attention as well. I specifically asked how much time it would take to fix them <not the price> because I was worried about my schedule. He said it would take about an hour. That felt too long given my appointment, so I asked them to do only the oil change and tire rotation. After that, the staff member seemed upset. I waited in the waiting room for about an hour while people who arrived after me were served before my car. They didn’t even ask what type of oil I preferred. I had to ask myself whether they were using synthetic oil. After waiting an hour, they finally finished the oil change, and I ended up canceling the tire rotation. They charged $127.16 for oil and filter change only. I do not recommend this place. Poor service, long wait times, and overpriced.
  • ED
    Ellie Dingwall
    2 days ago
    3.0
    The work on my front brakes and rotors seems solid so far, and I appreciated the price transparency. Unfortunately, the manager’s customer service was extremely poor - dismissive and cold toward me as a woman, while friendly and engaging with the men in the waiting area. The job was done correctly, but the experience felt uncomfortable and unprofessional.
  • SW
    Susan Walton
    Nov 17, 2025
    3.0
    The waiting area is disgusting- it smells so smokey that you can’t breathe. After my car was finished, I had to wait on them to check the lights, washer blades, and get hood open on another car. I will not be back.
  • EB
    Elisabeth Behrens
    Nov 15, 2025
    5.0
    Quick and provided knowledge on what repairs or replacements need to be made on my vehicle. They got my services done in a timely manner and were very friendlyz
  • AS
    Armando Sanchez
    Oct 27, 2025
    1.0
    Hard to say what my experience was like when I didn’t get serviced nor greeted. I spoke to an AI over the phone and I think that was the most friendliest part of this location. When I got there, was never greeted, waited and waited, and just stayed for a 20 mins to see if anyone would greet me. All I wanted was an inspection done, was fine with waited but I overstayed since I was not helped. No one was inside to assist. When I left, I saw someone in the back assisting someone who came in, so wow.

Frequently Asked Questions About Jiffy Lube Oil Change

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service