HOLT Truck Centers Houston is your full-service International Truck dealership and Fleetrite parts facility offering new and used trucks from International, Isuzu, Hino, Detroit, Hi-Vac, and Battle Motors along with support for most major commercial truck brands. We provide parts, service, and leasing for nearly all commercial trucks, semis, heavy trucks, big rigs, and 18-wheelers, backed by ASE-certified, factory-trained technicians, advanced diagnostics, mobile fleet maintenance, and flat-rate pricing to help minimize downtime.
We also offer a wide selection of new and used trailers. Whether you need preventive maintenance, major repairs, genuine parts, or dependable equipment, HOLT Truck Centers keeps your entire fleet running strong.
Numerous customers reported significant delays in service, with some vehicles taking weeks to be diagnosed or repaired.
Customer Service
Feedback on customer service was mixed; while some praised individual staff members, many highlighted rudeness and lack of professionalism from others.
Pricing Issues
Several reviews mentioned high prices for parts and services, with some customers feeling taken advantage of or misled about costs.
Parts Availability
While some customers found parts readily available, others experienced issues with stock and incorrect part numbers.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction with specific staff and services, while others had overwhelmingly negative experiences.
GG
Geo
Nov 1, 2025
1.0
They never answer their phone
JJ
JAdams
Oct 20, 2025
1.0
Zero stars, avoid if at all possible. Had my truck for 3 weeks and hadn't even begun to diagnose the issues that caused it to be towed there. Called service advisor daily for updates only to be told that they were still trying to get someone to look at it and blamed the shop foreman who was always gone when we spoke. Ended up paying someone to haul it back to it's home state just to be serviced because I was tired of the run around and lack of info.
Whatever your last choice is for service in Houston, put them 5 places below that.
**Edit: had it moved to a different mechanic and repairs were complete in less than two days. Cannot overstate how much anyone reading this should not use this place.
And no I don’t want to reach out to so you can “get this right”, you can’t give me back 3 weeks of lost utilization due to your poor scheduling.
MJ
Mark Jaeger
Oct 1, 2025
2.0
2007 9900i fuel tank sending unit. They want $580.00. The valve for the air horn on the truck. They want $250.00.
Before Holt took over you had the option of factory parts or aftermarket. Apparently they think truck drivers are made of gold since Holt took over the business
YB
yunus birimen
Jun 25, 2025
1.0
I went to buy a part, I waited in line for 40 minutes, they took care of the customer after me even though it was my turn, I was late for my load.
NS
Nick Sanfratello
Jun 8, 2025
1.0
I wish I could give 0 stars. Unfortunately our truck driver made the mistake of dropping our truck at this terrible company. Like with many other folks mention here they take forever. Truck was in Monday for an appt. They didn’t even get it in until Tuesday night, took them until Wednesday night to diagnose. No one knew what was going on or the cost. I called 4-5 times asked to speak to the manager. Manager never called me. Then they begin repairs which for a few repairs it takes them another 2 days. So lost an entire week to their ineptitude. Then my driver goes to pick up the truck and they don’t take credit cards online or over the phone when accounting isn’t in which they went home for the week. They said come back Monday. Do not send your truck here, just look at all the reviews they consistently call out how long they take.