Vehicles can be dropped off starting at 7 am, Mon-Fri. If your vehicle is dropped off at 7 am, our Family Auto Center technicians will begin servicing promptly at 8 am
Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to assist and provide clear communication.
Quality of Work
Many reviews noted the high quality of repairs and diagnostics, with several customers expressing satisfaction with the effectiveness of the services provided.
Pricing Concerns
While some customers found the prices reasonable, others felt that certain services were overpriced or that they were charged for unnecessary repairs.
Trustworthiness
Several customers emphasized the honesty and integrity of the shop, appreciating that they were not pressured into unnecessary repairs.
Timeliness
Customers frequently mentioned the quick turnaround time for repairs, with many expressing satisfaction with how fast their vehicles were serviced.
MH
Martin Herrera
Nov 6, 2025
5.0
Good service nice people
MC
Macedonio Cavazos
Oct 15, 2024
5.0
Excellent Service......
TY
Tasha Yvonne
Jul 12, 2018
5.0
My go to shop since 2013. Never had any issues. They are very friendly. Honest and reasonable in my opinion. I like that they show you exactly what is going on and explain in detail.Their work is great which is why I keep going back and it's always a new issue nothing to do with any of their previous work. Definitely would recommend them to anyone.
SG
Stephan Gage
Jun 26, 2018
4.0
Very friendly staff. They got me back on the road quickly.
Frequently Asked Questions About Family Auto Center
What are the operating hours of Family Auto Center?
Family Auto Center is open Monday to Friday from 7:00 AM to 6:00 PM and is closed on weekends.
Where is Family Auto Center located?
Family Auto Center is located at 780 Normandy Street, Houston, TX 77015, United States.
When can I drop off my vehicle for servicing at Family Auto Center?
You can drop off your vehicle starting at 7:00 AM from Monday to Friday. Technicians begin servicing promptly at 8:00 AM if you arrive at 7:00 AM.
Which payment methods are accepted at Family Auto Center?
Family Auto Center accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Family Auto Center?
You can contact Family Auto Center by phone at +1 713-450-2759 or via email at familyauto1@comcast.net.
Does Family Auto Center have a website for more information?
Yes, more information can be found on their website: https://www.familyautocenterhouston.com
Is there a tire dealer nearby Family Auto Center if I need tire services?
Yes, Normandy Tire and Wheels, a tire dealer and repair shop, is located near Family Auto Center for tire service needs.
Are there dining options close to Family Auto Center for customers waiting for their vehicle?
Yes, nearby dining options include La Tentación Mexicana, China Express, Viva Jalisco Taqueria, and El Causita for Mexican and Chinese cuisine.
Where can I find ATMs or banking services near Family Auto Center?
Nearby ATMs and banking services include United Community Credit Union, Athena Bitcoin ATM, and Bank of America ATM.
Are there any hair or beauty salons near Family Auto Center?
Yes, Tres Latinas Beauty Salon, 2g's Barbershop Normandy, Flawless Image Hair Salon, Adri G. Hair, and Modern Nails are beauty and hair salons close to Family Auto Center.