Exotic Car Collection by Enterprise

Reviews

• SR

  susan robinson

  Dec 17, 2025
  5.0
  Totally amazing care, concern and the best ever rental car we ever drove in our lives, and gas usage was great!! That BMW Luxury vehicle does not use gas much!!! Hurray for great economy!!! 👍 great ride!!!
• GR

  G R

  Dec 16, 2025
  1.0
  Rude customer service male who seemed shocked and appalled by the price I was receiving from my online reservation. I had a very recent death in the family, and I was I need of a very large SUV to transport several family members and their luggage. The usual Enterprise location that I rent from stated that they could not guarantee a premium large SUV, and for me to try the airport. So with confidence I checked the 1st airport location vehicle availability online, but could not find anything, and so I searched at this Exotics location and I was able to find what I needed here. I made the reservation, which does give me discounts and sometimes extra deals from the Enterprise website with my membership account. I made a courtesy call to the location to make sure that they would have that size of SUV available, because of the circumstances I am in with my family. Well, the guy who answered (I didn't catch his name) seemed disgusted at my rate the moment he pulled up my account and reservation. He state that they don't rent out for that price, and he doesn't know how I was able to get that price for the SUV. I tried to tell him that is what the website gave me,and that sometimes I get deals. He stood his ground and affirmed that this location does not rent that vehicle at that price, and that I can not rent from them. I tried to ask if there was anything else that can be done or is this it, and he simply said yeah that's it. As in there is nothing else he can do. Honestly I would have considered the price he stated to be the proper price, but he didn't even ask me if I wanted to rent it for that price. He just assumed, and basically told me I can't rent there. And here is the kicker, he canceled my reservation as soon as I got off the phone. I logged into my account right after getting off the phone and saw that my reservation was gone. I have had deals show up when I rented before at other locations and not once did an employee question it or take it upon themselves to tell me that I could not rent for that amount. My wfe and I have been using Enterprise for some time now, and this was a very unpleasant experience to go through, especially when I was just trying to make a courtesy call to double check. If you want professional service, then please do not rent from here. I found what I needed at another location not too far away.
• JC

  Jesse Colon

  Nov 18, 2025
  5.0
  Amazing! Easy to rent! Destiny was so helpful!
• JM

  Jamoann Maulover

  Jul 22, 2025
  5.0
  Enterprise has the best support staff, the best rate and most understanding business management.
• MM

  Matt Mascol

  Jan 22, 2025
  5.0
  Quick and Easy service. The staff was very professional and pleasant. We upgraded to the exotics after seeing the awesome selection! Porsche Boxster Convertible, What a blast to drive! The manager, Emily England was very helpful and available for the entire rental. Quick responses when we had questions and was able to modify drop-off locations and times. Thank you all for the great customer service. I will be back looking for Emily and Enterprise with my next Houston Visit.

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