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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.7
(182 reviews)

Business Details

2965 S Sam Houston Pkwy E, Houston, TX
77047, United States
(713) 434-8471

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pearland Beltway & Highway 288 location today.

Location

Enterprise Rent-A-Car
2965 S Sam Houston Pkwy E, Houston, TX
77047, United States

Hours

Reviews

3.7
182 reviews
5 stars
108
4 stars
13
3 stars
11
2 stars
7
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the friendly and helpful staff, others reported poor service, including unresponsive management and long wait times.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and unpleasant odors.

Reservation Issues

Numerous customers experienced problems with reservations, including unavailability of booked vehicles and unexpected charges.

Management Performance

The performance of management received criticism, with some customers noting a decline in service quality after staff changes.
  • ER
    Edward E. Ramirez
    Feb 24, 2026
    5.0
    Great customer service. Easy pick up and drop off!
  • AP
    Anthony Payan
    Feb 3, 2026
    5.0
    We drove over an hour away from our home due to the repair shop being so far away. After which, we were taken to this Enterprise location and simply put, outstanding customer service. The gentleman, Caleb A. Geer, is a top notch employee. He kept us informed with our insurance, payments if needed, and due dates. Any and all questions were answered promptly. Will come back!
  • TN
    Tierra_ Nicole
    Nov 24, 2025
    5.0
    They took great care of me. It was a blessing to know that after a horrible car accident I wasn’t concerned on how to get to the next location they took great care of me. I would recommend any and everyone to them. Yes they are busy but they are efficient. God bless y’all. Thanks Tarak (hope I spelt his name right)
  • TJ
    Tia Jones
    Nov 21, 2025
    1.0
    If I could give -5 stars I would, and that's even too much. This was the most low rent, below basic customer service I've ever experienced. Called them and instead of them greeting you and asking you to hold they pick the phone up and put it on hold repeatedly. Very disrespectful being that we are spending money. Then they jusy hang up, ignorance at its best, just plain ignorance, but from the previous reviews I can tell this location is very low vibrational. I dont want a lame generic apology, don't be sorry, DO BETTER!!!!
  • CW
    Christopher B. Edwards (WhiteNinjaAtComodoDragon)
    Oct 17, 2025
    4.0
    ignorant manager

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Houston offer?

Enterprise Rent-A-Car in Houston offers a wide range of vehicles including cars, vans, and luxury cars for rental with flexible rental options, including airport pick up.

Where is the Enterprise Rent-A-Car location in Houston?

The Enterprise Rent-A-Car is located at 2965 S Sam Houston Pkwy E, Ste 400, Houston, TX 77047.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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