Enterprise Rent-A-Car

4.0
177 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hwy 6 S & Westheimer Road location today.

Location

Enterprise Rent-A-Car
2150 Highway 6 S, Houston, TX
77077, United States

Hours

Reviews

4.0
177 reviews
5 stars
122
4 stars
13
3 stars
4
2 stars
4
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendly and helpful service, particularly highlighting individuals like Christana and Jaylen.

Reservation Issues

Several reviews mentioned problems with reservations, including unavailability of cars and unexpected charges.

Mixed Experiences

While some customers had great experiences, others reported unprofessional behavior and poor service, leading to a divided perception of the location.

Communication Problems

Numerous customers expressed frustration with long hold times and difficulty reaching the location by phone.
  • LH
    Lasentria Hall
    2 days ago
    5.0
    CHASE is absolutely wonderful!!! I got in a car accident and needed to rent a car to get back to my home town i was very frustrated. Chase helped me with everything I needed he was friendly and he also helped calm me down. The whole rental was quick, and easy. My experience was wonderful all because of chase!!! 10 out of 10... THANK YOU SO MUCH CHASE YOU ARE ABSOLUTELY AMAZING 👏 GIVE CHASE A RAISE!!!!
  • LR
    Lah Rue
    Nov 29, 2025
    1.0
    If I could leave no stars I would! First time trying to rent here and I called to cancel a previous reservation so I could check in for my new one and was placed on hold and nobody ever came back to the phone decided to just drive up to the store got there before the time it said they closed and the store was locked and closed. That’s so unprofessional I was literally on hold for nothing while they went home. DO BETTER! Will never come back to this location
  • FI
    Fe Isles
    Nov 22, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I want to give a huge thank you to the Enterprise team at the Hwy 6 location in Houston, Texas. Every time I’ve rented from this branch, the customer service has been outstanding. Mr. Keagan went above and beyond—his professionalism and friendly approach made the entire process smooth and stress-free for my family. This location sets the standard for what great customer service should look like. Thank you, Mr. Keagan, and the entire team for consistently delivering an excellent experience!
  • PF
    Paul Fitch
    Nov 18, 2025
    5.0
    Johnny Keegan helped out from start to finish while I waited on my new car to arrive. Top notch service.
  • JX
    Jian Xu
    Nov 15, 2025
    1.0
    Just a few minutes late than expected,they charged me one more day. No negotiation at all. Filled more 5/8 gas no refund at all.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car at the Hwy 6 S & Westheimer Road location?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.

What are the operating hours of Enterprise Rent-A-Car in Houston, TX?

The rental agency is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.