Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Hwy 6 S & Westheimer Road location today.
Location
Hours
Reviews
4.1
175 reviews
5 stars
120
4 stars
14
3 stars
4
2 stars
4
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly and accommodating service, particularly highlighting individuals like Christana and Jaylen for their exceptional support.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and unexpected charges, leading to customer frustration.
Cleanliness and Vehicle Quality
Customers generally reported that the vehicles were clean and well-maintained, contributing positively to their rental experience.
Communication Problems
Numerous customers expressed dissatisfaction with long hold times and unresponsive phone lines, indicating a need for improved communication.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about unprofessional behavior and hidden fees, suggesting inconsistency in service quality.
- FIFe Isles2 days ago5.0⭐️⭐️⭐️⭐️⭐️ I want to give a huge thank you to the Enterprise team at the Hwy 6 location in Houston, Texas. Every time I’ve rented from this branch, the customer service has been outstanding. Mr. Keagan went above and beyond—his professionalism and friendly approach made the entire process smooth and stress-free for my family. This location sets the standard for what great customer service should look like. Thank you, Mr. Keagan, and the entire team for consistently delivering an excellent experience!
- PFPaul Fitch6 days ago5.0Johnny Keegan helped out from start to finish while I waited on my new car to arrive. Top notch service.
- JXJian XuNov 15, 20251.0Just a few minutes late than expected,they charged me one more day. No negotiation at all. Filled more 5/8 gas no refund at all.
- DLDinh LuuNov 6, 20255.0I had a great experience with Enterprise! Mr Chase assisted me and provided the best customer service. The whole rental process was quick, easy, and stress-free. The staff was professional, friendly, and went above and beyond to make sure I got a clean, reliable car that fit my needs. Pickup and drop-off were both smooth, and I really appreciated how clear and transparent they were about everything from start to finish. The car drove perfectly and was spotless inside and out. I highly recommend Enterprise to anyone looking for great customer service and a hassle-free rental experience. Thank you for making everything so easy!
- CBCharlotte BrockOct 28, 20255.0Never had any issues with them.. always great service
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car at the Hwy 6 S & Westheimer Road location?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your needs.
What are the operating hours of Enterprise Rent-A-Car in Houston, TX?
The rental agency is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Houston?
Enterprise Rent-A-Car is located at 2150 Highway 6 S, Ste 120, Houston, TX 77077.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment methods.
Can I reserve a rental car online for the Houston Hwy 6 S location?
Yes, you can reserve your rental car online through their reservation link at https://www.enterprise.com/en/car-rental-locations/us/tx/houston-hwy-6-s-westheimer-rd-063l.html.
Is the Enterprise Rent-A-Car Houston location owned by women or do they offer military discounts?
Yes, this location is woman-owned and offers discounts for active military members.
What nearby places can I visit for food or coffee near Enterprise Rent-A-Car at Hwy 6 S and Westheimer Road?
You can visit Panera Bread for cafe and bakery items, MAX AMINI for Persian cuisine, Rincon Criollo Cuban Cuisine for Cuban dishes, or Chili's Grill & Bar for American dining nearby.
Are there any nearby hotels near Enterprise Rent-A-Car for overnight stays?
Yes, nearby hotels include Holiday Inn Express and Suites Houston Energy Corridor West Oaks, HomeTowne Studios by Red Roof, Crossland Economy Suites, and House Hotel.
If my phone needs repair while renting a car, is there a convenient nearby service?
Yes, InTouch Wireless Phone Repair is nearby and offers mobile phone repair and IT services.
Does Enterprise offer airport pick-up service at this Houston location?
Yes, Enterprise Rent-A-Car offers airport pick-up services among their rental options.