Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Medical Center location today.
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Kay, Norval, and Brenda.
Vehicle Condition
Most reviews noted that the vehicles were clean and well-maintained, although there were some complaints about receiving damaged or poorly maintained cars.
Reservation Issues
Several customers reported problems with vehicle availability, including instances where reservations were not honored due to a lack of cars.
Efficiency
Customers appreciated the quick pick-up and drop-off processes, with many noting that they were in and out in a timely manner.
TF
tg fikre
Feb 25, 2026
5.0
Service was excellent! ED and Kayla is truly a customer service driven professional. They were friendly, helpful, and genuinely warm both at pickup and return. This was the best experience I’ve had with a rental company in a long time. Someone there clearly knows how to hire exceptional people.
AA
Azroth
Feb 17, 2026
5.0
Smooth pickup and dropoff process; initially car had a problem that was promptly taken car of and swapped for another, with no problems afterwards.
EC
Emily Cheng
Feb 8, 2026
5.0
Very positive rental car experience. Kay was very kind and helpful. In and out with keys very quickly. After hours return was also convenient and easy. Kay called back the next day to make sure the experience was fine as I had expressed nervousness driving Jeep Wrangler (?) since I did not specify a type of car. At pick up, Kay did express empathy and attempted to find an alternative. Car itself was clean and modern. I will definitely continue to rent from them and encourage others to do the same.
LM
L M
Jan 30, 2026
5.0
My experience at Enterpride, Greenbrier/ Medical Center location has always been excellent! The staff is consistently professional, helpful, and friendly!
JL
John L
Jan 10, 2026
5.0
Kae is excellent to work with. She answers calls and texts promptly which is very much appreciated. I had to exchange my car at a different location and the other location wouldn’t even answer their phone…ever. Kae answered me immediately and got in touch with them on my behalf. She also helped with payment methods and refunds on unused days.
This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: