Enterprise Rent-A-Car

4.1
273 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

6829 Greenbriar St, Houston, TX
77030, United States
(713) 520-5558
https://www.enterprise.com/en/car-rental/locations/us/tx/houston-medical-center-0611.html
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About

Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Medical Center location today.

Location

Enterprise Rent-A-Car
6829 Greenbriar St, Houston, TX
77030, United States

Hours

Reviews

4.1
273 reviews
5 stars
185
4 stars
29
3 stars
11
2 stars
6
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Brenda, Norval, and Colin.

Vehicle Condition

Most reviews highlighted that the vehicles were clean and well-maintained, although there were some complaints about specific issues like tire problems.

Reservation Issues

Several customers reported problems with reservations, including not having a vehicle available despite prior bookings, leading to frustration and wasted time.

Efficiency

Customers appreciated the quick pick-up and drop-off processes, noting that transactions were generally smooth and efficient.

Staffing Concerns

Some reviews indicated that the location was understaffed, leading to long wait times and difficulties in communication.
  • KA
    Kelly Arceneaux
    Nov 17, 2025
    5.0
    I had an AMAZING experience with this rental car company! From the moment I reached out, the customer service was absolutely phenomenal. The manager was professional, friendly, and went above and beyond to make sure I had exactly what I needed. She answered all my questions with patience, made the process quick and easy, and treated me with true care every step of the way. The vehicle was clean, reliable, and ready on time—no stress, no hassle. It’s rare to find a company that delivers this level of service, but they exceeded my expectations in every area. I will definitely be renting with her again and recommending her to everyone I know! If you want top-tier customer service and a smooth rental experience, this is the company to trust!
  • LC
    laura cox
    Oct 22, 2025
    5.0
    Great experience with Enterprise on Greenbrier in Houston . Nice folk and very helpful! Car was clean and transaction was smooth. Highly recommend this place!
  • JJ
    joe
    Oct 1, 2025
    5.0
    GREAT rental experience! I always expect great service and quality vehicles at a fair price from Enterprise, and this location definitely delivers. Quick pick up and flawless drop-off. Very nice vehicle--clean and sporty. Staff was great!
  • EA
    Elaine Allen
    Oct 1, 2025
    5.0
    Amazing agents with excellent customer services skills who accommodated my needs! The rental process is seamless and quick. Kudos on your pickup and return to customer destination!!! You guys rock!😁
  • JB
    Jeff Brock
    Sep 29, 2025
    5.0
    Great people at Greenbriar location. Fast, friendly, and knowledgeable...
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Houston Medical Center?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car at 6829 Greenbriar St, Houston, TX?

They are open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.