Enterprise Rent-A-Car

4.1
279 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Almeda Genoa Rd & Gulf Fwy. South Houston location today.

Location

Enterprise Rent-A-Car
11130 Gulf Fwy, Houston, TX
77034, United States

Hours

Reviews

4.1
279 reviews
5 stars
190
4 stars
25
3 stars
8
2 stars
6
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Multiple customers reported problems with reservations, including unavailability of reserved vehicles and unexpected charges.

Mixed Experiences

While many had positive experiences, there were significant complaints about rude staff and poor communication.

Timeliness

Customers appreciated the quick service and efficiency in getting vehicles, although some experienced long wait times.
  • AI
    Austin Isaacks
    4 days ago
    5.0
    The staff were incredibly helpful, friendly, and inviting - they helped me get situated with rental and answered questions I had. I didn't realize they would collect and drop you off at a nearby location as well. The staff let me know that they could drop me off at the mechanic shop I was collecting my vehicle from, which I definitely appreciated. The only bad thing I had was that 2024 Jeep Compass Limited I rented was definitely not the most comfortable ride. I found it frustrating because of the auto-parking brake that would engage even with the setting turned off. Also, the ride comfort was worse than my base model Kia Forte and their is no comparison to our GMC Acadia Denali. I would have assumed better from Jeep's Limited Trim, seeing as it's marketed as their Luxury/High-Tech Trim.
  • WP
    Woian Phipps
    Nov 3, 2025
    5.0
    Only had good experiences when I go
  • JC
    Juana Castelan
    Oct 31, 2025
    5.0
    Very nice place employees were so polite and very helpful
  • TH
    Tam H
    Oct 15, 2025
    5.0
    This location has great customer service. I appreciate the fast and friendly service that each agent provided to me for The week I had to have a rental car.
  • LJ
    Lawrence Jackson, Jr.
    Oct 1, 2025
    5.0
    I rented a car, and the service light came on. I called the office, and they assigned another vehicle with no problem. Awesome customer service.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Houston, TX?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car at 11130 Gulf Fwy, Houston?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.