Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Almeda Genoa Rd & Gulf Fwy. South Houston location today.
Location
Hours
Reviews
4.1
285 reviews
5 stars
195
4 stars
25
3 stars
8
2 stars
6
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, with several specific mentions of individual employees providing exceptional service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
Multiple customers reported problems with reservations, including not having the reserved vehicle available and being charged unexpected fees.
Quick Service
Many customers appreciated the quick and efficient service during the rental process, with several noting minimal wait times.
Mixed Experiences
While many reviews were positive, there were also significant complaints about rude staff and poor communication, indicating a lack of consistency in service quality.
- JVJenay VerzaroJan 3, 20265.0Always the best experience with Enterprise. I have been a loyal customer for 8+ years and will continue to use only enterprise. Amazing and helpful staff! Always willing to accommodate, i have never once had a bad experience!
- OHOscar HerreraDec 31, 20255.0Customer service is always great JT the best 🙏🏼
- SASeuwana AllenDec 26, 20255.0I needed to rent a car while my car was having some repairs done, JT was prompt and professional with providing me with the quality of service. Thank you so much
- MGMorgan GarveyDec 12, 20251.0I was given a car with low engine oil and Had to go to Walmart to put in a liter. It wasn't expensive, but for a long term rental I can feel all the wear and tear.
- MGMandy GastonDec 2, 20255.0Was able to get a car quickly. They covered the cost of a second driver and allowed us to extend multiple times. Drop off was quick and painless and my deposit was quickly added back.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Houston, TX?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car at 11130 Gulf Fwy, Houston?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special weekend rental rates?
Yes, Enterprise features great weekend rates which you can book through their website.
Can I make a reservation online for a rental car at the Houston Gulf Fwy location?
Yes, you can reserve your rental vehicle online through Enterprise's official reservation website.
What payment options are accepted at Enterprise Rent-A-Car in Houston?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car provide airport pickup services at this location?
Yes, airport pickup is among the services offered by Enterprise Rent-A-Car at this Houston location.
Are there any nearby places to visit after renting a car from Enterprise at Gulf Fwy in Houston?
Yes, nearby places include Spec's Wines, Spirits and Finer Foods for shopping, Fastrak Express Houston for dining, and WoodSpring Suites South Houston Hobby if you need accommodation.
What nearby transit or travel-related services are close to Enterprise Rent-A-Car at 11130 Gulf Fwy?
Sugarland Texas Limos offers limo and airport shuttle services nearby, which can complement your car rental needs.
Can I get automotive services or accessories near Enterprise Rent-A-Car?
Yes, nearby businesses like Hurricane Auto offer auto glass service and window tinting, and Truck Accessories Experts provide automotive parts and customization.
Is Enterprise Rent-A-Car at Gulf Fwy affiliated with any special programs or ownership?
This Enterprise location is woman-owned and offers discounts for active military members.