Enterprise Rent-A-Car

Reviews

• CC

  Celene María Casati

  Jan 31, 2026
  1.0
  I called to see if i could change the return site, they said it was free because the new one was the same that i used to pick up, when we went to return they try to charge us 300 dollars. Worst experience in my life with a company. And the card that they gave us to call was from i person who sells cars to the company, mistake after mistake.
• GB

  guy bellaiche

  Jan 30, 2026
  5.0
  Le service était parfait. A recommandé
• SM

  Sadiqa Mahmood

  Jan 21, 2026
  1.0
  This branch has had a change in management and staff. I booked car for 3pm. They gave me a car that did not start. It required change of battery in a fob. Car wasn’t clean either. The process of cleaning and fob battery change was taking much time and it was already 3:40. I told I was getting late and I can take an upgrade. The guy named champ ridiculed me - told me he can’t be rushed as he is doing me a favor. He told me he would void my contract and I should never step in their office to rent from them. He voided my contract and did not provide any confirmation. If you want decent human interaction do not go to this branch. This guy needs to be fired to have this branch get any business.I have been renting from this spot for 3 years and this incompetent guy just killed their business streak for me personally and all my businesses. It wasn’t a one time incident. He was giving warnings and threats to two customers on the phone while I was sitting there. Go to greenway and avoid this branch till this incompetent Champ is fired. I’m done with Enterprise for hiring incompetent folks.
• LB

  Lorena Betancur

  Jan 15, 2026
  5.0
  Had to rent a car due to an accident and was helped by Jacob. He was amazing! Worked with me throughout my whole process and made everything smooth. Will definitely work with him directly in the future!
• MM

  Matt Morin

  Jan 5, 2026
  5.0
  Absolutely amazing customer service at the Galleria location! Thank you Ross for your customer service so very much! If I need to get a rental again, I’m definitely going to go back to these guys with my business!