Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Greenspoint location today.
Location
Hours
Reviews
4.0
312 reviews
5 stars
194
4 stars
38
3 stars
15
2 stars
16
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Mya and Darrell for their exceptional service.
Efficiency
Several reviews noted quick service for both pickup and return, with some customers reporting being in and out in under 10 minutes.
Cleanliness
Customers appreciated the cleanliness of the vehicles, with specific mentions of well-maintained cars.
Reservation Issues
There were multiple complaints about reservation problems, including unavailability of reserved vehicles and miscommunication regarding charges.
Mixed Experiences
While many had positive experiences, some customers reported poor service and unprofessional behavior from certain staff members.
- BBBeverlyNov 3, 20255.0I was nervous when I first went to rent a car. Mya Shelley made me feel like family. Then finding out that Louis was cleaning the vehicles, I knew that my experience was going to be great. Mya made me feel so comfortable, I rented the vehicle for a whole week. The vehicle was very clean, knowing that Louis was cleaning it up. Best team ever. They deserve a raise.
- KDKate DzhenaleevaOct 22, 20255.0Mya is awesome! She answered all our questions before the booking and made everything easy. We booked a car a few days in advance, and it was ready right on time. The pickup took less than 10 minutes - super friendly and smooth experience from start to finish. The return was just as easy. This was my first time renting from a neighborhood Enterprise (I usually rent from airport locations), and I’ll definitely rent here again!
- CACynthia AlbertoOct 21, 20255.0It was quick to get my rental car and quick to return. Mya is so sweet and provides great customer service!
- AJAl JuboriOct 17, 20255.0I will be going back to this location, very friendly staff and they helped me out when I needed to rent a car on a short notice due to Budget messing up my rental. The assistant manager there, Mya Shelley, is a very professional person and a great human being, she went out of her way to help me out, and got me on my marry way in no time.
- SSSuga ShawtyOct 15, 20255.0Greenspoint Location; The thing about both Austin and Mya is that they don’t just do their jobs — they care about doing them well. They make sure every customer walks out happy, even when it means taking an extra minute or two to double-check a detail or go the extra mile. And you can feel that. You can feel when people truly take pride in what they do. What I love most is that they make me feel like I matter. I’m not just another customer on a list; they truly care about making sure I’m taken care of. I’ve watched both of them multitask under pressure — answering phones, helping walk-ins, checking vehicles — yet somehow, they never make anyone feel rushed. They give each person their full attention, and that’s something special.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Houston, TX?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car Greenspoint location?
The Greenspoint location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Houston?
You can reserve your rental car through their website at https://www.enterprise.com/en/car-rental-locations/us/tx/houston-greenspoint-0665.html or by calling +1 281-447-4373.
What payment options are accepted at Enterprise Rent-A-Car in Houston?
The location accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car in Houston offer any discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car in Houston owned by women?
Yes, this Enterprise Rent-A-Car location is woman-owned.
Which nearby dining options are available near Enterprise Rent-A-Car Greenspoint?
Nearby dining options include Denny's, known for breakfast and American cuisine, as well as Taquería Jalisco offering Mexican food, and Burger King for fast food.
What auto-related services are available near Enterprise Rent-A-Car in Greenspoint?
Nearby auto-related services include Firestone Complete Auto Care for tire and automotive repair, Shell gas station and oil change services, and Lightning Auto Glass Services for windshield repairs.
Are there shopping centers near Enterprise Rent-A-Car Greenspoint where I can visit before or after renting a car?
Yes, you can visit Greenspoint Mall Area and Galerias Moll shopping centers, both located close to the rental location for shopping and boutique options.
Can I use public transport or other nearby facilities to reach Enterprise Rent-A-Car in Greenspoint?
While specific transit stations are not listed, the Greenspoint area has multiple local businesses and services nearby such as medical clinics and financial services that can help orient you to the location at 11322 North Freeway, Houston, TX.