Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Greenspoint location today.
Location
Hours
Reviews
4.0
318 reviews
5 stars
198
4 stars
38
3 stars
16
2 stars
16
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, particularly highlighting individuals like Mya and Darrell for their exceptional service.
Efficiency
Several reviews noted quick service and minimal wait times for vehicle pickup and return, although some customers experienced delays.
Vehicle Condition
There were mixed reviews regarding the condition of the vehicles, with some customers reporting cleanliness and readiness, while others mentioned issues like stains and maintenance problems.
Reservation Issues
A number of customers expressed frustration with reservation management, citing problems with availability and communication regarding their bookings.
Overall Experience
While many customers had positive experiences and would recommend the location, there were significant complaints about poor service and unprofessional behavior from some staff.
- VPVeronica PecinaDec 29, 20255.0I took my aunt to get her rental at this location and the customer service was great! He explained everything to us and made sure to tell us the best deal there was so we would not break out budget. Very friendly and welcoming.
- WWWendy WilliamsDec 27, 20255.0The manager is very understanding and shows concern and compassion regarding my issue
- MRMike RicouardDec 10, 20251.0These people don't know how to answer the phone! Plus they failed to pick me up at the time l scheduled!
- NJNekata JonesDec 6, 20255.0The customer service staff was phenomenal! Very professional, friendly, and courteous. He treated each customer as if they were the only person there without making the rest feel neglected. I was able to check in completely online, so the wait time was very short. I opted to allow Enterprise to pick my vehicle, so it was cleaned and ready to go. I will definitely be returning!
- VVViridianaDec 2, 20255.0Had to rent a vehicle through insurance for the 1st time and the lady who helped me sign the agreement papers and provided me with the rental went above and beyond for me. I had received a smaller vehicle than I was accustomed to driving and ended up having a panic attack from my claustrophobia. I called and let them know my dilemma and they promised to let me know when another vehicle would be available. I didn't have faith and boy did she prove me wrong. She called me 1st thing a replacement arrived and swapped rentals quickly, accommodating my request effortlessly with great customer service and care. All within a week of renting the vehicle. I would do business here again if ever need be and the only thing is I wish I would had caught her name during this whole ordeal but I ended up dropping off the vehicle at a different location and looking back at my documents she wasn't listed at all. 10/10 Thank you for making my 1st rental experience great!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Houston, TX?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car Greenspoint location?
The Greenspoint location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Houston?
You can reserve your rental car through their website at https://www.enterprise.com/en/car-rental-locations/us/tx/houston-greenspoint-0665.html or by calling +1 281-447-4373.
What payment options are accepted at Enterprise Rent-A-Car in Houston?
The location accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Does Enterprise Rent-A-Car in Houston offer any discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car in Houston owned by women?
Yes, this Enterprise Rent-A-Car location is woman-owned.
Which nearby dining options are available near Enterprise Rent-A-Car Greenspoint?
Nearby dining options include Denny's, known for breakfast and American cuisine, as well as Taquería Jalisco offering Mexican food, and Burger King for fast food.
What auto-related services are available near Enterprise Rent-A-Car in Greenspoint?
Nearby auto-related services include Firestone Complete Auto Care for tire and automotive repair, Shell gas station and oil change services, and Lightning Auto Glass Services for windshield repairs.
Are there shopping centers near Enterprise Rent-A-Car Greenspoint where I can visit before or after renting a car?
Yes, you can visit Greenspoint Mall Area and Galerias Moll shopping centers, both located close to the rental location for shopping and boutique options.
Can I use public transport or other nearby facilities to reach Enterprise Rent-A-Car in Greenspoint?
While specific transit stations are not listed, the Greenspoint area has multiple local businesses and services nearby such as medical clinics and financial services that can help orient you to the location at 11322 North Freeway, Houston, TX.