Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Copperfield location today.
Location
Hours
Reviews
3.9
410 reviews
5 stars
256
4 stars
36
3 stars
16
2 stars
16
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the outstanding customer service provided by staff members like KJ, Jordaine, and Victor, highlighting their professionalism and attentiveness.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including cars with unpleasant odors and mechanical problems.
Wait Times
Customers frequently reported long wait times for vehicle pickup and drop-off, indicating a need for improved staffing and efficiency.
Reservation Issues
Numerous complaints were made about reservations not being honored, with customers arriving to find no vehicles available despite prior confirmations.
Mixed Experiences
While some customers had positive experiences, others reported rude staff and unprofessional service, suggesting inconsistency in service quality.
- MRMarla Russell4 days ago1.0Reservation- yes. Wait time- 40 minutes Staffing on front desk- 1 People waiting in the lobby- 4+ so far Trips to actually get reserved rental car- 2 Plan on being here a while- they don’t get in a hurry- no sense of urgency.
- PDPreston DumasDec 15, 20253.0Vehicle was a VW Atlas. Totally enjoyed driving the car. Only complaint is I have a 21 year old F150 that is in the shop being repaired after a wreck and the insurance company provided me with a rental. I am 75 years old I'm not used to all the features on new vehicles and the employee that gave me the car didn't show me how anything worked. When I took the car back everything went very smoothly.
- ACA CNov 24, 20251.0Wait time is beyond the expectations. Reserved it through Geico because this is the closest to Elite Auto but regret the decision after 40 min wait in the Elite Auto as the start. Still waiting in the line at the location.
- BVBella VignolaNov 14, 20255.0The level of care I’ve received from KJ and Jordaine has been absolutely outstanding. I’ve been through a lot with my rental situation recently, and I can honestly say that if it weren’t for these two, the experience would have been overwhelming. KJ, the Rental Manager, and Jordaine, the Assistant Manager, have gone above and beyond for me in every way possible. They didn’t just “do their job”—they showed real compassion, urgency, and commitment to making sure I was taken care of. From the moment I walked into the office, they made me feel heard, supported, and prioritized. Every concern I had was addressed immediately, every question was answered with patience, and every issue was handled with professionalism and genuine kindness. They consistently followed up, stayed on top of everything, and made sure nothing slipped through the cracks. People like KJ and Jordaine are rare. They treat residents like humans—not numbers—and it shows in every interaction. Their teamwork, communication, and integrity set a standard for what property management should be. If you’re looking for a community where management truly cares, where you’re respected, and where your living experience matters, these two are the reason why. I’m deeply grateful for everything they’ve done for me. They deserve all the recognition in the world.
- CSCarol SimmsNov 8, 20255.0Outstanding customer service, very professional.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Houston?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.
Where is Enterprise Rent-A-Car located in Houston, TX?
You can find Enterprise Rent-A-Car at 15003 FM 529 Rd, Ste C, Houston, TX 77095.
What are the operating hours of Enterprise Rent-A-Car at the Copperfield location?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military personnel. Check their website for current specials.
What payment methods are accepted at Enterprise Rent-A-Car?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I make a reservation with Enterprise Rent-A-Car in Houston?
You can reserve your rental car online through their reservation URL at enterprise.com or by calling their local phone number at +1 281-463-2614.
Is Enterprise Rent-A-Car at Copperfield open on Sundays?
No, the Enterprise Rent-A-Car location in Copperfield is closed on Sundays.
Are there any medical services near Enterprise Rent-A-Car in Houston?
Yes, nearby medical services include A+ Star Smile Dental, Cy-Fair Medical Partners, and OB/GYN Center of NW Houston - 529, which are convenient if you need healthcare during your visit.
Where can I find food options near Enterprise Rent-A-Car in Houston?
You can grab a meal at nearby restaurants like Popeyes Louisiana Kitchen or Krishna Indian Food Delivery, which offer fast food and Indian cuisine respectively.
What nearby services can I access while renting a vehicle from Enterprise?
Nearby services include Guaranty Bank & Trust for banking needs, Local Electricians for home services, and Polish & Blink Nails Lash Studio for beauty treatments, making your visit more convenient.