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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

3.9
(415 reviews)

Business Details

15003 FM 529 Rd, Houston, TX
77095, United States
(281) 463-2614

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Copperfield location today.

Location

Enterprise Rent-A-Car
15003 FM 529 Rd, Houston, TX
77095, United States

Hours

Reviews

3.9
415 reviews
5 stars
261
4 stars
36
3 stars
16
2 stars
16
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their excellent and attentive service, particularly highlighting individuals like KJ, Jordaine, and Victor.

Wait Times

Several reviews mentioned long wait times for vehicle pickup and check-in, with some customers expressing frustration over delays.

Vehicle Condition

There were mixed reviews regarding the condition of the vehicles, with some customers receiving clean and well-maintained cars, while others reported issues like unpleasant odors and mechanical problems.

Reservation Issues

Numerous customers experienced problems with reservations, including unavailability of reserved vehicles and lack of communication regarding their status.

Professionalism

While many staff members were noted for their professionalism, there were also complaints about rude and unhelpful behavior from certain employees.
  • MT
    Master Toast
    Feb 24, 2026
    5.0
    15003 FM 529 Ste C, Houston, TX 77095 The team at this location is amazing, was in / out in no time. (Pick-up / Return process.) The customer service is unmatched, They all need raises. Will definitely be coming back to this location for many years to come.
  • EZ
    Evgeniy Zavyalov
    Feb 23, 2026
    5.0
    Great service
  • SM
    Shauna Motta
    Feb 19, 2026
    5.0
    I’m telling you! Brandon Smith has some of the best customer service ever!!! I called him 15 minutes til close and said I would just make it in time and he was so sweet! Told me not to rush and he would be there! Who does that these days? I love when people give good customer service!
  • MD
    michael drew
    Jan 17, 2026
    5.0
    Great customer service and they helped us in every way they could with our insurance.
  • MR
    Marla Russell
    Jan 9, 2026
    1.0
    Reservation- yes. Wait time- 40 minutes Staffing on front desk- 1 People waiting in the lobby- 4+ so far Trips to actually get reserved rental car- 2 Plan on being here a while- they don’t get in a hurry- no sense of urgency.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Houston?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit your needs.

Where is Enterprise Rent-A-Car located in Houston, TX?

You can find Enterprise Rent-A-Car at 15003 FM 529 Rd, Ste C, Houston, TX 77095.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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