Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Willowbrook location today.
Location
Hours
Reviews
4.0
314 reviews
5 stars
201
4 stars
32
3 stars
16
2 stars
11
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and friendliness of staff members, particularly highlighting individuals like Devon, Jazmin, and Eric for their exceptional service.
Service Efficiency
Several reviews noted quick service and efficient processes, with many customers appreciating the speed of vehicle pick-up and drop-off.
Vehicle Condition
Customers frequently commented on the cleanliness and good condition of the rental vehicles, although there were some complaints about receiving cars that were not properly cleaned.
Reservation Issues
Multiple reviews expressed frustration with reservation management, including instances of cars not being available despite prior bookings and poor communication regarding reservations.
Staffing Concerns
Several customers mentioned long wait times due to insufficient staffing, particularly during busy periods, leading to dissatisfaction with the overall experience.
- DPDel Pierson4 days ago4.0Good service, but gave me a car the reeked cigarette odor. So we hardly used it.
- SKSean KayNov 14, 20255.0Easy pickup and dropoff and great service.
- MAMelvina AndersonNov 13, 20255.0From pick up to drop off, Elijah Cobb provided such a personalized experience. He represents Enterprise excellently.
- RCRobert Anthony CalderaNov 8, 20255.0Thanks for my rental and for a friendly experience!
- JJJmetro713Nov 7, 20255.0I recommend this place for an easy car rental experience. I really like the fact that they are straight to the point and made the process easy and hassle free.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Houston offer?
Enterprise Rent-A-Car in Houston offers a wide range of vehicles including cars, vans, and luxury rentals to suit various needs.
Where is the Enterprise Rent-A-Car located in Houston, TX?
The Enterprise Rent-A-Car is located at 6115 FM 1960 Rd W, Houston, TX 77069.
What are the operating hours for Enterprise Rent-A-Car at the Willowbrook location?
The Willowbrook location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I reserve a rental car at the Enterprise Rent-A-Car Willowbrook location?
You can reserve a rental car by visiting their reservation page at https://www.enterprise.com/en/car-rental-locations/us/tx/houston-willowbrook-0608.html or by calling +1 281-580-3222.
What payment options are accepted at Enterprise Rent-A-Car in Houston?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise offers discounts for active military members.
What languages are supported at the Enterprise Rent-A-Car Willowbrook location?
The rental location staff predominantly speak English.
What nearby restaurants can I visit before or after renting a car from Enterprise Rent-A-Car in Houston?
You can visit Thai Truong Team, a nearby Thai and Asian restaurant, for a meal before or after your rental experience.
Are there any real estate agents near Enterprise Rent-A-Car in Houston?
Yes, nearby real estate agents include RE/Max Alliance, Lyne Viens, Realtor, Mark Ngo, Realtor, Phamilyrealty, Marion Wallace Reflection Homes, Chantal Nguyen, and RE/MAX Results, which may be helpful if you are looking for property services.
What nearby businesses offer beauty and spa services close to Enterprise Rent-A-Car?
Nearby beauty and spa services include Borne Identity, Fyre Hair, Valentino Virgin Hair, Yanextbarber504, Lashes De Luxe, Haircut Conversation, Tha Emporium, and Transformation Beauty Lounge, perfect for visitors seeking relaxation or grooming services.