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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.0
(307 reviews)

Business Details

7745 Gulf Freeway, Houston, TX
77017, United States
(713) 641-6510

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gulfgate South Houston location today.

Location

Enterprise Rent-A-Car
7745 Gulf Freeway, Houston, TX
77017, United States

Hours

Reviews

4.0
307 reviews
5 stars
192
4 stars
34
3 stars
20
2 stars
6
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and maintenance of the rental cars, including unpleasant odors and mechanical problems.

Reservation Issues

Customers frequently reported problems with vehicle availability, including not receiving the reserved car and long wait times.

Billing Concerns

There were complaints about unexpected charges and unclear billing practices, leading to dissatisfaction among customers.
  • CJ
    Charmel Jones
    Feb 19, 2026
    1.0
    Originally, I was not going to leave a review, but after receiving another charge from you today I have decided to voice my frustration. This is the second time I’ve had problems from this particular Enterprise so I will not be returning. The first time, I had to return a car because it was not properly cleaned and I got an allergic reaction due to pet hair that was in the back seat. My latest experience was not positive at all. I was given a new car and notified to return it after one day for “maintenance,” then asked to pay for the gas difference, which I refused. I then had to settle for an SUV which made me uncomfortable and the fuel gauge was almost empty. I had to request that they put more gas in the car, after it was suggested that I do it. One inconvenience after another and now I’m being charged $70 for tolls when I have an EZ tag account! I was not informed about this additional daily expense, nor that there was an option to link the car to my account. I am completely unsatisfied by my experience!
  • JJ
    JB
    Feb 3, 2026
    1.0
    This is the shadiest Enterprise I have ever been to. Do not use this even if Hobby is booked. They asking for utility bills to rent a car. How ghetto. NOT SAFE!
  • TK
    Texicana Kirk
    Jan 18, 2026
    5.0
    Excellent service. Their staff, Ventless, Lauren, Adriana, and Yana are all professional, courteous and ready to assist. Whoever is responsible for hiring has an excellent command of knowing who are right for this profession. A+++
  • CN
    Casey Nee
    Jan 3, 2026
    5.0
    The office at 7725 Gulf freeway was amazing... They were very friendly and helpful in taking possession of the rental car and drop it and returning it. Definitely recommend Enterprise to anyone.
  • CG
    Christian Gandara
    Dec 18, 2025
    5.0
    Amazing experience with Lauren Jenkins! Helped me out get in vehicle i would actually like to drive and didn’t just throw me in whatever they had available.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Houston?

Enterprise offers a wide range of vehicles including cars, vans, and luxury rentals to fit your needs.

Where is the Enterprise Rent-A-Car location located in Houston?

The Enterprise Rent-A-Car is located at 7745 Gulf Freeway, Houston, TX 77017.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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