Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Highway 249 & Jones location today.
Location
Hours
Reviews
3.9
331 reviews
5 stars
207
4 stars
29
3 stars
18
2 stars
13
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including problems with gas levels and vehicle safety.
Reservation Issues
Multiple customers reported problems with reservations, including unavailability of reserved vehicles and long wait times.
Communication Problems
Customers frequently experienced difficulties reaching the location by phone, often being put on hold for extended periods.
Overall Experience
While some customers had positive experiences, others expressed significant dissatisfaction, indicating inconsistency in service quality.
- MDMarcus Downey4 days ago2.0Not make me pay for the Luxury Car I ordered when you give me a DURANGO. Dodge does not MAKE LUXURY CARS, Period! And When I bring back the car a day early -- Freaking DISCOUNT IT! The Staff was 5 Star, the rest - - Get your definitions straight, damn!
- KHKaty Henderson5 days ago5.0The staff were all very patient and helpful in trying to get my mom into a rental car. They picked her up and drove her to their location and the driver even helped my mom with her phone.
- CKConnie Klutts5 days ago5.0Easy online reservation, excellent communication, outstanding customer service, nice clean car, easy drop off. I will definitely use this location in the future if needed.
- JHJonathan HubbardJan 4, 20265.0They didn't have the car I requested at the scheduled time. I was told to come back later, which I did. The car was there,the staff was always friendly, professional. For price, selection and service Enterprise is the way to go!
- KMKerry McGintyDec 29, 20255.0This is a great and friendly location! They’re very accommodating and if you pick up frequently they are kind and ensure you’re satisfied with the vehicle. I’ve picked up all across Texas and this is by far my favorite! 💜
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Houston, TX?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury rentals to suit different needs.
Where is Enterprise Rent-A-Car located in Houston?
Enterprise Rent-A-Car is located at 21901 Tomball Pkwy, Ste 700, Houston, TX 77070.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special deals?
Yes, they offer great weekend rates and discounts, including discounts for active military personnel.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car?
Yes, reservations can be made online through their website at enterprise.com/reserve.
What nearby places can I visit before or after renting a car from Enterprise Rent-A-Car?
Nearby places include Spring Creek Barbeque for dining, HXH CrossFit for fitness, and One Day Doors & Closets for home improvement supplies.
Is there an automotive repair shop near Enterprise Rent-A-Car in Houston?
Yes, Eurocare Import Car Repair and EuroCareImports automotive repair shops are located nearby.
What local services near Enterprise Rent-A-Car can help if I need home or car maintenance?
Nearby services include Durable Entry Doors and Seca Restoration LLC for home improvement, Lakewood A/C for HVAC services, and The Gutter Man for roofing and gutter services.