Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fm 1960 & Jones location today.
Location
Hours
Reviews
3.5
297 reviews
5 stars
164
4 stars
22
3 stars
12
2 stars
10
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Donald, Preston, and Regina for their exceptional service.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including dirty cars and unpleasant odors.
Reservation Issues
Numerous customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding their status.
Management Concerns
Feedback indicated dissatisfaction with management, particularly regarding unprofessional behavior and lack of customer care from certain managers.
Overall Experience
While some customers had positive experiences, a significant number expressed frustration and disappointment, leading to a mixed overall perception of the location.
- AMA MNov 15, 20255.0The employees are nice and respectful!
- VVVeeNov 9, 20255.0I've been using Enterprise off n on since the late 19 hundreds up until now. I'm always pleased.
- MYMattie YoungOct 29, 20255.0Excited
- NCNebuchadnetzaar CasimirOct 21, 20255.0Donald and the team were amazing! I needed a last minute rental, and they made the process smooth and stress free
- ACAlex CruzSep 24, 20255.0Had a great experience here! Donald was super helpful, made the whole process quick and easy, and went out of his way to make sure I had the right car. Really appreciated the excellent service—will definitely rent here again!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Houston?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
Where is the Enterprise Rent-A-Car location in Houston?
It is located at 11242 FM 1960 Rd W, Ste J, Houston, TX 77065.
What are the operating hours of this Enterprise Rent-A-Car location?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Which payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special rates?
Yes, they have great weekend rates and offer discounts for active military personnel.
How can I make a reservation at this Enterprise Rent-A-Car location?
You can reserve a rental car online at their reservation page: http://enterprise.com/reserve
Is the staff at Enterprise Rent-A-Car Houston English-speaking?
Yes, the staff primarily speaks English at this location.
What nearby places can I visit before or after renting a car at Enterprise Rent-A-Car?
You can visit the Little Explorers Lab playground and college nearby for family fun, or stop by Lotus Hands Acupuncture & Herbal Medicine for health treatments.
Are there any medical facilities close to Enterprise Rent-A-Car in Houston?
Yes, nearby medical facilities include Cy-Pain & Spine, Lotus Hands Acupuncture & Herbal Medicine, and Houston Comprehensive Rheumatology for various health services.
Where can I find beauty and wellness services near Enterprise Rent-A-Car?
Nearby beauty and wellness options include Inkfree, MD Laser Clinic, Haute Hair Salon, and Feather Salon for hair and skincare needs.