Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Houston Walker St location today.
Location
Hours
Reviews
3.7
168 reviews
5 stars
90
4 stars
21
3 stars
13
2 stars
4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jacob, Walter, and Felix for their exceptional service.
Reservation Issues
Numerous reviews highlighted problems with reservations, including cars not being available despite confirmations, leading to frustration among customers.
Cleanliness and Condition
Several customers noted that the vehicles were clean and well-maintained, contributing positively to their rental experience.
Mixed Experiences
While some customers had positive experiences, others reported poor service and disorganization, indicating inconsistency in the overall customer experience.
- EYEro YoDec 29, 20255.0The ladies in Walker did the right thing and changed our 1st car that had an issue thank you! The gentleman on Travis where we returned the car helped us recover a garage remote that was left behind! Thank you for caring ! That makes a difference!
- CACindy ArnoldDec 23, 20255.0Walter was very thorough and friendly! He was so patient and helpful. Walked me through some nuances of the vehicle I rented. Love Walter! He makes Enterprise better than ever.
- BWBridal WilsonNov 14, 20255.0Hi, I just wanted to come on here and say I had the pleasure of meeting Sheldon. He took excellent care of me from start to finish. He confirmed my car’s availability before I arrived, so he was already expecting me when I walked in. The process was smooth, quick, and stress-free, and he made sure I was set up comfortably in my rental. I truly appreciate his outstanding customer service, and I highly recommend this location to anyone.
- LLLeslieOct 21, 20252.0avoid this location
- TNTiffany NguyenOct 16, 20251.0Made a reservation and checked in after receiving an email from them confirming the car is available only to get a call from one of the employees saying that they don’t have any cars available. Apparently this is not an uncommon issue at this location based on other reviews. Highly recommend everyone to call ahead of time to confirm if they have cars available or go somewhere else.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Houston, TX?
Enterprise Rent-A-Car is located at 911 Walker St, Houston, TX 77002.
What are the operating hours for Enterprise Rent-A-Car at the Downtown Houston Walker St location?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What types of vehicles does Enterprise Rent-A-Car offer?
They offer a wide range of vehicles including cars, vans, and luxury cars for rental.
Does Enterprise Rent-A-Car offer any special rental deals?
Yes, they have great weekend rates available. You can book these deals via their weekend specials page.
What payment options are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car owned by a woman and do they offer military discounts?
Yes, the business is woman-owned and offers discounts for active military members.
Can I reserve a rental car online for the Downtown Houston Walker St location?
Yes, reservations can be made online through their official reservation website.
What nearby parking options are available when visiting Enterprise Rent-A-Car at 911 Walker St?
Nearby parking options include SP+ Parking, Walker @ Main Garage - SP+ Parking, Metropolis, SP Plus Parking, and Above & Beyond Realty parking facilities.
Are there any nearby places where I can grab food before or after renting a car from Enterprise at 911 Walker St?
Yes, Jimmy John's sandwich shop and fast-food restaurant is nearby and convenient for a quick meal.
How can nearby landmarks like St Pius V Catholic Church help when locating Enterprise Rent-A-Car?
St Pius V Catholic Church is a notable landmark nearby that can help customers navigate to the Enterprise Rent-A-Car location at 911 Walker St.