Brand Certified
Enterprise Rent-A-Car
3.7(171 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
911 Walker St, Houston, TX
77002, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(713) 659-8992
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tx/downtown-houston-jw-marriott-hotel-0647.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Houston Walker St location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
3.7
171 reviews
5 stars
92
4 stars
21
3 stars
13
2 stars
4
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jacob, AZ, and Felix for their exceptional service.
Reservation Issues
Numerous reviews highlighted problems with reservations, including cars not being available despite confirmations, leading to frustration among customers.
Cleanliness and Condition
Several customers noted that the vehicles were clean and well-maintained, contributing positively to their rental experience.
Mixed Experiences
While some customers had positive experiences, others reported poor service and disorganization, indicating inconsistency in performance across visits.
- MZMike ZuselFeb 24, 20261.0Didn’t have the SUV I rented and didn’t tell me before. Just said when I got there we have to take a small car instead and have no other options. Had to drive a long way with a lot of people in a small car. Horrible.
- CCCharlotte CockburnFeb 12, 20265.0Such a good experience- staff were super nice!
- GMGaston MartinezJan 29, 20265.0Excellent service from the moment I pick up the car to the day I delivered. One of the car car rental experiences. And the front desk girl was so walking. Knew all the details of the car I was renting. Overall an amazing experience. I’m happy to recommend this location.
- EYEro YoDec 29, 20255.0The ladies in Walker did the right thing and changed our 1st car that had an issue thank you! The gentleman on Travis where we returned the car helped us recover a garage remote that was left behind! Thank you for caring ! That makes a difference!
- CACindy ArnoldDec 23, 20255.0Walter was very thorough and friendly! He was so patient and helpful. Walked me through some nuances of the vehicle I rented. Love Walter! He makes Enterprise better than ever.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Houston, TX?
Enterprise Rent-A-Car is located at 911 Walker St, Houston, TX 77002.
What are the operating hours for Enterprise Rent-A-Car at the Downtown Houston Walker St location?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
What types of vehicles does Enterprise Rent-A-Car offer?
They offer a wide range of vehicles including cars, vans, and luxury cars for rental.
Does Enterprise Rent-A-Car offer any special rental deals?
Yes, they have great weekend rates available. You can book these deals via their weekend specials page.
What payment options are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Enterprise Rent-A-Car owned by a woman and do they offer military discounts?
Yes, the business is woman-owned and offers discounts for active military members.
Can I reserve a rental car online for the Downtown Houston Walker St location?
Yes, reservations can be made online through their official reservation website.
What nearby parking options are available when visiting Enterprise Rent-A-Car at 911 Walker St?
Nearby parking options include SP+ Parking, Walker @ Main Garage - SP+ Parking, Metropolis, SP Plus Parking, and Above & Beyond Realty parking facilities.
Are there any nearby places where I can grab food before or after renting a car from Enterprise at 911 Walker St?
Yes, Jimmy John's sandwich shop and fast-food restaurant is nearby and convenient for a quick meal.
How can nearby landmarks like St Pius V Catholic Church help when locating Enterprise Rent-A-Car?
St Pius V Catholic Church is a notable landmark nearby that can help customers navigate to the Enterprise Rent-A-Car location at 911 Walker St.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
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