Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Meyerland location today.
Many customers praised the staff for being friendly, professional, and helpful, with specific mentions of individual employees providing outstanding service.
Vehicle Condition
Feedback was mixed regarding vehicle cleanliness, with some customers reporting clean cars while others found issues such as unclean interiors and unpleasant odors.
Rental Process
The rental process was generally described as smooth and efficient, although some customers experienced long wait times and issues with vehicle availability.
Communication Issues
Several reviews highlighted poor communication, including difficulties in reaching staff and unclear information regarding vehicle availability and pricing.
Pricing Concerns
There were complaints about unexpected charges and discrepancies in rental pricing, leading to dissatisfaction among some customers.
JQ
Jesus Angel Quintero
Dec 25, 2025
5.0
Excellent
Hunter
Thanks
SV
steeven vh
Dec 24, 2025
5.0
I rented a car from Enterprise Rent-A-Car and had an excellent experience. The staff was very friendly, professional, and efficient from the beginning.
The car was very clean and in great condition, and what I really appreciated was that they took the time to make sure I actually liked the vehicle. They didn’t just give me any car to get it done; they genuinely cared about my satisfaction.
The whole process was smooth, clear, and hassle-free. I would definitely recommend this location and would rent from them again without hesitation.
AR
Aniceto Ramirez
Dec 6, 2025
1.0
Slow
LN
Lanae Nelson
Nov 30, 2025
4.0
I recently rented what was described as a mid-sized vehicle from Enterprise. While the service was smooth, I did notice that the vehicle provided felt more like a lifted car than what I’d traditionally consider a mid-size. In other words, the category didn’t quite match my expectations. That would be my only piece of feedback: a little more clarity on what ‘mid-size’ means in terms of the actual vehicle type would be helpful for future rentals.