Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bear Creek location today.
Location
Hours
Reviews
4.2
355 reviews
5 stars
248
4 stars
36
3 stars
12
2 stars
7
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, particularly highlighting individuals like Victor, Josh, and Nelson.
Rental Process
The rental process was generally described as smooth and efficient, with quick service and helpful staff, although some customers experienced issues with vehicle availability.
Vehicle Condition
While many rentals were reported as clean and well-maintained, there were complaints about receiving dirty vehicles and mechanical issues.
Communication Issues
Several customers reported poor communication regarding reservations and vehicle availability, leading to frustration and dissatisfaction.
Mixed Experiences
While many reviews were positive, there were notable negative experiences related to service quality and administrative errors.
- GWGillian Watche4 days ago5.0The team did a superb job with providing me with fantastic service. Very professional staff & they all made me feel like family. Victor was great and Will definitely be using enterprise if the need arrives again. Wish I could give 10 stars. Very satisfied customer.
- ALAlonso LopezNov 12, 20255.0The service was excellent and we had no problems with the reservation and return of the vehicle. The car was in excellent condition, almost brand new. Will definitely used Enteprise again.
- DZDiane ZamberlanNov 9, 20255.0Very easy, friendly and reasonably priced.
- AMAmanda MayhallNov 9, 20255.0Victor and Dale were professional and helpful through out my rental process. I needed an SUV and they quickly found one and had it ready for me when I arrived.
- THTiffany HopkinsOct 24, 20255.0Victor was AMAZING! Helped me with all my needs and questions, even checked in to make sure the rental was going good! His staff was wonderful as well, great customer service and even willing to work with your budget! Definitely recommend!!!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car offer at the Bear Creek location in Houston, TX?
Enterprise Rent-A-Car offers a wide range of rental vehicles including cars, vans, and luxury cars, along with flexible rental options and airport pick up service.
Where is Enterprise Rent-A-Car located in Houston?
Enterprise Rent-A-Car is located at 16130 Clay Rd, Houston, TX 77084.
What are the business hours for Enterprise Rent-A-Car at the Bear Creek location?
The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Bear Creek?
You can reserve your rental car online via their reservation URL or by calling their local phone number at +1 281-550-9925.
What payment options are accepted at Enterprise Rent-A-Car Bear Creek?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special rates or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military personnel.
What language is primarily spoken at Enterprise Rent-A-Car Bear Creek?
English is the primary language spoken at this location.
Which nearby places can I visit around Enterprise Rent-A-Car Bear Creek?
Nearby places include Esmeralda's Roasted Corn #2, a Mexican and Latin American fast food restaurant, and Bear Creek Barber Shop for grooming services.
Are there any shopping options near Enterprise Rent-A-Car Bear Creek?
Yes, you can visit Dollar Store for discount shopping and Fiesta Mart Inc for groceries, both located nearby.
What medical facilities are near Enterprise Rent-A-Car Bear Creek?
Nearby medical facilities include JAM Wellness Clinics for family practice and Clinica San Miguel offering internal medicine services.