Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Greenway location today.
Location
Hours
Reviews
3.9
240 reviews
5 stars
158
4 stars
10
3 stars
10
2 stars
8
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly and helpful service, with specific mentions of individuals like Darian, Carlos, and Alexis for going above and beyond.
Vehicle Availability
Several reviews highlighted issues with limited vehicle options and unfulfilled reservations, leading to customer frustration.
Cleanliness and Condition
While some customers reported receiving clean and well-maintained vehicles, others noted receiving dirty cars with mechanical issues.
Efficiency
Customers appreciated the quick rental process and efficient service, although some experienced long wait times during peak hours.
Communication Issues
There were complaints about poor communication regarding reservations and vehicle availability, leading to confusion and dissatisfaction.
- AZArdalan ZomNov 13, 20255.0Thank you to Darian for always taking care of us. A great manager he is.
- TMTyler MNov 9, 20255.0Smooth transaction with Derrick! Affordable options for smaller sedans. Nice customer service with Derrick. We did return it and then was called and told it wasn’t returned. Probably confusion in their end. All was fine.
- JGJona GarciaOct 24, 20255.0I’m glad I went to this location. These team of gentlemen are amazing! They provided great customer service! I needed a car rental due to a car accident. These guys made the transaction easy, I didn’t have to wait for too long. They also offer drop off and pick up service if nearby.
- SSSasha SwanOct 10, 20253.0It took a little while for me to get help since there was only one person working in the office, but once I was assisted, everything went smoothly and quickly. The person who helped me was friendly and efficient. The only downside was the limited car options — I had two choices, and I wasn’t really a fan of either.
- ABAl BugaziaOct 2, 20255.0Excellent guys and service
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Houston, TX?
Enterprise Rent-A-Car is located at 3777 S.W. Freeway, Houston, TX 77027.
What are the business hours of Enterprise Rent-A-Car in Houston?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.
What types of vehicles does Enterprise Rent-A-Car offer?
Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and auto rentals.
Can I book my rental car online for the Houston Greenway location?
Yes, you can reserve your rental car online at their official website: https://www.enterprise.com/en/car-rental-locations/us/tx/houston-greenway-0629.html.
What payment methods are accepted at Enterprise Rent-A-Car in Houston?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Houston offer any discounts?
Yes, they offer discounts for active military members.
Are there any popular restaurants near Enterprise Rent-A-Car in Houston?
Yes, nearby popular restaurants include Whataburger, Vietopia (Vietnamese cuisine), and Yogurt Refinery Organic Frozen Yogurt for dessert.
Which health or wellness services are nearby Enterprise Rent-A-Car?
Nearby wellness options include Healing Hands massage therapy and Galleria Nails 2 beauty salon.
Are there any nearby stores or services for mobile phones around Enterprise Rent-A-Car?
Yes, Victra — Verizon Authorized Retailer and Verizon stores are located nearby, offering mobile phones and accessories.
What can customers do around Enterprise Rent-A-Car before or after renting a car?
Customers can enjoy local dining at Peru Cafe Express or Aburi Sushi, get a spa treatment at Bare Necessities Spa & Boutique, or visit the TDECU Houston Greenway Plaza credit union nearby.