Enterprise Rent-A-Car

4.0
218 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2714 Fondren, Houston, TX
77063, United States
(713) 952-0010
https://www.enterprise.com/en/car-rental/locations/us/tx/houston-fondren-westheimer-0614.html
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About

Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fondren & Westheimer location today.

Location

Enterprise Rent-A-Car
2714 Fondren, Houston, TX
77063, United States

Hours

Reviews

4.0
218 reviews
5 stars
144
4 stars
20
3 stars
7
2 stars
4
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by staff members, particularly Kelse, Chase, and Alonso, highlighting their professionalism and attentiveness.

Efficiency

Customers frequently noted the quick and efficient service, with many mentioning fast check-in and check-out processes.

Vehicle Availability

Several reviews indicated issues with vehicle availability, including instances where customers arrived to find no cars available despite having reservations.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff behavior and poor communication, particularly regarding reservations and vehicle conditions.

Cleanliness

Customers appreciated the cleanliness of the vehicles, with many noting that the cars were well-maintained and sanitized.
  • DY
    Dlah Yousif
    Nov 14, 2025
    5.0
    Very nice people and professional Thank you
  • SF
    Soul Flower
    Oct 20, 2025
    5.0
    The auto set me up in a rental from here. The auto shop has been pain, but Kelse has been amazing throughout this process.
  • CM
    Chuck Motschman
    Oct 5, 2025
    5.0
    Nice employees, very helpful and the rental vehicle was great, just what I needed while my vehicle was being serviced. Thank you!
  • BS
    Brennan Salassi
    Oct 3, 2025
    5.0
    While I’m not so much a fan of the Enterprise brand, it feels dated and corporate. My experience with their staff, mainly Kelsey was fantastic. Kelsey was super helpful, attentive, friendly and was very kind about my rental. Can’t say enough about how he made the experience!
  • JM
    Jason Morriss
    Sep 24, 2025
    5.0
    I have rented hundreds of rental cars when travelling for business, and Kelse at the Fondren Rd location has consistently provided the best service. He is fair and addresses in a realistic manner any issues that come up. Kelse is a great listener and I have overheard him providing the same great level of service to other customers as well. He is a very level-headed person that is great to rent from. Can't emphasize enough the level of service he and his team provide.
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Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Houston offer?

Enterprise Rent-A-Car provides car rentals, including vans and luxury cars, with flexible options and airport pickup service at their Fondren & Westheimer location.

Where is Enterprise Rent-A-Car located in Houston?

Enterprise Rent-A-Car is located at 2714 Fondren, Houston, TX 77063.