Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of employees going above and beyond to assist.
Reservation Issues
Several reviews highlighted problems with reservations, including cancellations, unavailability of reserved vehicles, and lack of communication regarding changes.
Vehicle Condition
There were mixed reviews about the cleanliness and maintenance of the vehicles, with some customers reporting issues such as unpleasant odors and unclean cars.
Overall Experience
While many customers had positive experiences and expressed a willingness to return, there were notable complaints about poor service and unprofessional behavior from some staff members.