Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Houston Heights location today.
Location
Hours
Reviews
3.8
319 reviews
5 stars
196
4 stars
19
3 stars
12
2 stars
17
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and efficient, particularly highlighting individuals like CJ and AZ for their exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes.
Cleanliness of Vehicles
There were multiple complaints about the cleanliness of the rental cars, with some customers noting that vehicles were not adequately cleaned before being handed over.
Quick Service
Customers frequently noted the quick check-in and check-out processes, appreciating the efficiency of the service at this location.
Mixed Experiences
While many had positive experiences, there were also significant complaints about rude staff and poor handling of issues, indicating inconsistency in service quality.
- TATiago Atwi5 days ago5.0Cadell is a real one he will take care of you. Excellent service there.
- BSBrian SmithNov 12, 20255.0Shout out to the manager AZ
- CWChalounda WilliamsNov 5, 20255.0Definitely will rent here again!!
- OCOlivia CabralesNov 4, 20255.0CJ was incredibly professional and helpful. Took what is usually a tedious experience and made it quick and easy.
- TLTony LaureanoOct 30, 20253.0It's crazy how u have two incidents and qualify for a rental. The first situation I qualified for a sedan which I ended up driving off with a big f150 Ford truck then the second I qualified for a sedan, yet they didn't wanna give me a different car . I wasn't satisfied with visit this go round . Hopefully it's better next time
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Houston Heights?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
Where is Enterprise Rent-A-Car located in Houston?
Enterprise Rent-A-Car is located at 3709 Washington Ave, Houston, TX 77007.
What are the operating hours of Enterprise Rent-A-Car in Houston Heights?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise Rent-A-Car provides airport pick-up services for customer convenience.
Which payment methods are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any discounts for active military personnel at Enterprise Rent-A-Car in Houston?
Yes, they offer discounts for active military members.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Houston Heights?
You can reserve your rental car online at their website or visit http://enterprise.com/reserve.
What are some nearby dining options around Enterprise Rent-A-Car on Washington Ave?
Nearby dining options include Truth BBQ, Sammy’s Wild Game Grill, Burger Vibe, Voodoo Doughnut, and Schlotzsky's on Yale Street, perfect for grabbing a meal before or after picking up your rental car.
Are there nearby financial services and ATMs near Enterprise Rent-A-Car location?
Yes, Wells Fargo bank and Bank of America ATM are nearby to assist with any financial needs during your visit.
What nearby entertainment and leisure spots can I visit near Enterprise Rent-A-Car?
You can enjoy nearby spots like Rockafeller Hall cinema, Porch Swing Pub, Kobain sports bar, and The Fabulous Satellite Lounge music venue during your visit.