Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Richmond Avenue location today.
Location
Hours
Reviews
3.9
241 reviews
5 stars
154
4 stars
21
3 stars
12
2 stars
4
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, friendliness, and willingness to go above and beyond to assist.
Efficiency
Several reviews highlighted quick service and minimal wait times during the rental process, although some customers experienced long hold times when calling.
Vehicle Availability
There were mixed reviews regarding vehicle availability, with some customers receiving the cars they reserved while others faced issues with unfulfilled reservations.
Cleanliness and Condition
Customers generally reported that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Negative Experiences
A few customers reported poor service, including rude staff and issues with billing and communication.
- AVAndrea V1 day ago5.0Had a really good experience renting a car here. Unlike the enterprise at the airport with huge wait times, there was no one here but us. Brian was very nice and the prices super good!
- SGSara GoodiJan 3, 20265.0I would like to sincerely thank Celvin. He truly goes above and beyond to help customers and make the car rental process smooth and stress-free. His professionalism, patience, and willingness to assist made a big difference in my experience. I really appreciate his dedication and excellent customer service. Thank you, Celvin!
- JVJessica VillatoroDec 31, 20255.0Super helpful and quick. Was in and out in like 10 minutes!
- JVJoe VillarrealDec 31, 20255.0Yes I'll be returning it Wednesday in the morning by 8:30 a.m. I know y'all open at 7:30 but that's too traffic on my way there but yes I had good service
- SIsam iamDec 15, 20255.0My rental experience at this location was a great one. The agents are very professional, and the operations run smoothly. Both times I’ve been here, there was little to no wait time. This location is organized and customer service oriented.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Houston, TX?
Enterprise Rent-A-Car is located at 6440 Richmond Ave, Houston, TX 77057.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car is closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Houston?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars for rental.
Does Enterprise Rent-A-Car offer airport pickup services?
Yes, Enterprise Rent-A-Car provides airport pickup services for customers.
Which payment methods are accepted by Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any discounts available for active military personnel?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve a rental car online at the Enterprise Richmond Avenue website or by calling their local phone number +1 713-532-9339.
What nearby dining options are available around Enterprise Rent-A-Car on Richmond Avenue?
Nearby dining options include Shawarma King, a Middle Eastern and Mediterranean restaurant, and Texas Medical Response which features a burger restaurant.
Are there local services near Enterprise Rent-A-Car where I can relax or get wellness treatments?
Yes, nearby wellness services include Echo Massage for massage therapy and Star Hair Salon and Full Time Hair Studio for beauty and hair care.
What are some entertainment or event planning options near Enterprise Rent-A-Car?
Sawma Events & Entertainment provides event and wedding planning services nearby Enterprise Rent-A-Car.