Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Bissonnet & Southwest Fwy. location today.
Location
Hours
Reviews
3.5
424 reviews
5 stars
220
4 stars
49
3 stars
15
2 stars
15
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their professionalism while others were criticized for rudeness and lack of assistance.
Wait Times
Several reviews mention long wait times for service, both for picking up and returning vehicles, leading to customer frustration.
Vehicle Condition
Customers reported issues with vehicle cleanliness and maintenance, including receiving cars that were not ready or had mechanical problems.
Reservation Issues
Multiple reviews highlight problems with reservations, including unavailability of reserved vehicles and miscommunication regarding car availability.
- JNJay Nelson6 days ago5.0Great service Mike was the best will come again
- FLfirst lastDec 19, 20251.0The worst enterprise. Its impossible to get a hold of a rep here. Youre just left
- ADAna DuranNov 25, 20255.0Muy amables y el carro funcionaba muy bien exelente
- BBBlairNov 17, 20251.0Possibly the slowest service I have ever received from any place with the most careless employee. No urgency no care. I get it if you are paid hourly but have some sense of pride in what you do. Sheesh. 40 minute wait with 1 person ahead of me makes no sense.
- KJKing JuniorSep 30, 20251.020 min wait for a question
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Houston offer?
Enterprise provides a wide range of vehicles including cars, vans, and luxury cars to suit different rental needs.
Where is the Enterprise Rent-A-Car location in Houston?
It is located at 9880 Southwest Freeway, Houston, TX 77074.
What are the operating hours for Enterprise Rent-A-Car at the Bissonnet & Southwest Fwy. location?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Can I reserve a car rental online for the Houston Southwest Freeway location?
Yes, you can conveniently reserve a rental car online through their reservation website.
What payment methods are accepted at this Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Houston offer any discounts?
Yes, they offer discounts for active military members.
Which nearby hotels can customers consider for accommodation when renting from Enterprise Rent-A-Car at Southwest Freeway?
Nearby hotels include OYO USA, OYO Hotel Houston Southwest I-69, Plainfield Inn, Motel 6, and Knights Inn Houston, providing convenient lodging options for travelers.
Are there any local dining options near Enterprise Rent-A-Car at Southwest Freeway?
Yes, local restaurants like Casa Honduras and Afrikiko are nearby where customers can enjoy American, Honduran, Nigerian, and African cuisines.
What nearby services might be helpful for customers visiting Enterprise Rent-A-Car at Southwest Freeway?
Nearby services include Southwest Auto Center Inc for automotive needs, Mister Valet Parking for parking, and Vivid Tax Pro's for financial services.
Is Enterprise Rent-A-Car Houston female-owned and accessible to English speakers?
Yes, this Enterprise location is owned by women and operates primarily in English.