Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Shadowbriar & Westheimer location today.
Location
Hours
Reviews
3.9
628 reviews
5 stars
386
4 stars
67
3 stars
23
2 stars
18
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and accommodating, while others reported rude and dismissive behavior.
Vehicle Condition
Numerous complaints about dirty and poorly maintained vehicles, with some customers receiving cars that were not in acceptable condition.
Reservation Issues
Frequent issues with honoring reservations, leading to customer frustration and inconvenience.
Staff Performance
While some staff members received high praise for their professionalism and helpfulness, others were criticized for lack of knowledge and poor communication.
- FMFashitsho The Mob3 days ago5.0Got a give a special shout out to James. He is super friendly, kind, humble and professional. He ensured my rental was corrected after a small hiccup and didn’t give up until we fixed it. That man is an angel. Thanks James!!
- AAAndrew4 days ago5.0Awesome
- LBLazaro BencomoJan 1, 20261.0Carros sucios
- DEDenise EscobarDec 10, 20255.0Great place for a rental 👏 ✌️thank you for always treating me like family 🙏❤️🙌✌️
- BBBrittanyDec 4, 20255.0Travis is the best . Always takes great care of me . Best location in Houston
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Houston?
Enterprise Rent-A-Car is located at 12280 Westheimer Rd, Ste 300, Houston, TX 77077.
What are the operating hours for Enterprise Rent-A-Car at the Shadowbriar & Westheimer location?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
What types of vehicles and rental options does Enterprise Rent-A-Car offer?
Enterprise offers a wide range of vehicles including cars, vans, trucks, and luxury cars with flexible rental options.
How can I make a reservation at Enterprise Rent-A-Car in Houston?
You can reserve your rental car online through their website at enterprise.com/reserve or visit their specific Houston Shadowbriar & Westheimer location page.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts or promotions?
Yes, they offer great weekend rates and discounts for active military personnel.
Is Enterprise Rent-A-Car at Shadowbriar & Westheimer women-owned?
Yes, this Enterprise Rent-A-Car location is women-owned.
What nearby dining options are available close to Enterprise Rent-A-Car?
Nearby dining options include Ashar's Kitchen (halal), Lotus Indian Restaurant, Susie's Cakes bakery, GEN Korean BBQ House, and Kaiten Sushi Ginza Onodera Houston.
Are there any nearby wellness or beauty services near Enterprise Rent-A-Car?
Yes, nearby wellness and beauty services include Nails N Beauty salon, AAA Acupuncture Center, Massage Therapy Institute of Houston, Brow City spa, and Expert Hair salon.
What local attractions or facilities can customers visit near Enterprise Rent-A-Car?
Customers can visit the Innovative Montessori School, Miracle Center Church Houston, Houston Sports Connection for sporting goods, LD Dance Studio, and Calendars Event Space for events.