Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Houston, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our I-45 & Richey location today.
Location
Hours
Reviews
4.1
326 reviews
5 stars
224
4 stars
25
3 stars
17
2 stars
9
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, professional, and helpful, with many specific mentions of individual employees providing exceptional service.
Efficiency
Many reviews highlighted quick service and efficient processes for both pickup and return of rental vehicles, although some customers experienced longer wait times during busy periods.
Vehicle Quality
While most vehicles were reported as clean and well-maintained, there were a few complaints regarding specific cars being below expectations or having issues.
Reservation Issues
Several customers reported problems with reservations, including overcharging and not receiving the vehicle they reserved, leading to frustration.
Location Experience
The location received mixed feedback, with some customers expressing satisfaction with their experience while others reported serious issues, including allegations of discrimination and theft.
- MMMark McGruderNov 16, 20255.0Everything was all good 👍 I will rent again....it was a good experience...!
- KFKevin FreemanNov 15, 20251.0Hello, While I was driving, the bumper unexpectedly came off on its own. There was no collision, impact, or misuse on my part. This appears to be a pre-existing or mechanical issue with the vehicle, not damage caused by me. I’m disappointed because now they driving to make me pay for it
- JNJessica NunezNov 14, 20255.0I have just been at this location once but the whole team was kind and the person who assisted us was beyond helpful!
- DSDeCarlo ScottNov 6, 20255.0Dream Team Javier Valdez, Mark Lacanilao, Zachary Kutack I wouldn’t rent from any where else
- DEDick ElliottNov 4, 20255.0Alex B at the 17002 North Fwy location of Enterprise was very helpful with my rental. Got me fixed up and out the door in no time and without a lot of fuss. Also got me checked back in super quick two days later. I really liked the friendly treatment at that location. I will use them again when I need a car.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Houston, TX?
Enterprise Rent-A-Car is located at 17002 North Fwy, Houston, TX 77090, United States.
What types of vehicles does Enterprise Rent-A-Car offer?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car at the I-45 & Richey location?
The rental office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 1:00 PM.
How can I make a reservation at Enterprise Rent-A-Car in Houston?
You can reserve your rental car online at the Enterprise website or by calling their local phone at +1 832-957-4587.
Does Enterprise Rent-A-Car accept credit cards and cash?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Are there any discounts available for active military personnel?
Yes, Enterprise offers discounts for active military members.
Is Enterprise Rent-A-Car at the I-45 & Richey location owned by women?
Yes, this Enterprise location is woman-owned.
What nearby car rental agencies are close to Enterprise Rent-A-Car on North Freeway?
Nearby car rental agencies include Alamo and another Enterprise Rent-A-Car location close by, offering more vehicle options and convenience.
Are there any hotels near Enterprise Rent-A-Car where customers can stay?
Yes, nearby hotels include Red Roof Inn Houston North, Baymont Inn & Suites Houston I-45 North, and Quality Suites North, which are convenient options for customers needing accommodation.
What automotive services and dealerships are near Enterprise Rent-A-Car in Houston?
Customers can find Honda of Spring Service Department, Team Gillman Honda North, 5 Star Autoplex, and Garcia Auto Sales nearby for automotive repairs and purchases.