Business Details
About
Auto Repair ShopAuto Air Conditioning ServiceBrake Shop
The certified and professional team here at E1 Garage is here to deliver you quality auto repair. We are one of Houston’s most trustworthy repair, replacement, and maintenance destinations, focused and committed to making you happy. Whether you drive a Bentley, Porsche, Lamborghini, Audi, BMW, Mercedes-Benz, Land Rover, Volkswagen, Volvo, Mini, or even a Tesla, let us tackle your auto repair needs backed by a 36-month/36,000-mile TechNet nationwide warranty on qualifying auto repair services.
Location
Hours
Reviews
4.9
339 reviews
5 stars
327
4 stars5
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, particularly highlighting Alec's communication and transparency.
Quality of Work
Overall, customers reported high satisfaction with the quality of repairs and maintenance, often noting that their vehicles ran better after service.
Trustworthiness
While many reviews were positive, there were significant concerns about trust and honesty, with some customers feeling misled or overcharged.
Timeliness
Several reviews mentioned quick turnaround times for services, with many customers appreciating same-day service.
Pricing
Customers frequently noted that E1 Garage offered competitive pricing compared to dealerships, often resulting in significant savings.
- ATAndrew ThreattNov 3, 20255.0Recently had service for my RS7. The are extremely professional and provide great customer service throughout the work. One of the best shops I’ve gotten to work with for my cars.
- BRBren ReadyOct 22, 20255.0Amazing work on my VW Taos. Did rear brakes and rotors and a great price and had it done in less than 2 hours!!
- CTChris TurnerOct 13, 20255.0I recently took my Lexus RX350 to E1 Automotive to check out an issue with my brakes. From beginning to end they were courteous and professional. They diagnosed the problem, gave me a quote for the required repair and the amount of time it would take. There were no surprises other than an excellent experience. I highly recommend them.
- GGGMGSep 17, 20251.0I don't know how they have a 4.9 because they've screwed me over every time I've taken my car there. They claimed I needed new struts on my car, but it turns out it needed a control arm - which they "replaced" just a year ago. Then, they told me I needed front rotors, and new brakes all around - my out of pocket for everything would be about $1,700 ($349 for the struts, covered by my warranty) and $1,400 for the brake job. Turns out I barely needed rear brake pads, the rotors were fine and the front brakes had about a year left on them. Prior to this they damaged something under the hood while repairing something simple, which made rain water flood the interior of my vehicle. They claimed that it was a clogged drain, like it wouldn't have at least been slight leaks leading up to that. So I had to pay for them to "fix" what they had broken. I stopped going there for a while after this, but then they had a special for free loaner cars, and I took it back for another "repair". They lie, lie, lie and will cheat you! I don't know how they stay in business being so shady, so I'm going to chalk it up to them only ripping off a certain demographic, and being honest with others. I've owned too many vehicles not to know when b.s. is happening. If you're black, especially a woman with a euro car, don't take it here ever! EDIT SINCE I CAN'T RESPOND TO THEIR RESPONSE: You lied, never provided the pictures of my leaking struts (which my new mechanic could not find - the only issue was the control arms, that you claimed you fixed last year - NOT THE STRUTS OR THE BRAKES), and the quote for these supposed repairs no longer exists—leaving me with no proof. Your actions are completely dishonest, and I do not trust this business under any circumstances. I strongly warn anyone considering using your services: you run a serious risk of being misled, overcharged, and cheated. My experience with you was infuriating and unacceptable.
- SSSteve SandovalSep 12, 20255.0E1 for the win. Very satisfied with Service and Communication. The A8 is on point again. Thanks guys.
Frequently Asked Questions About E1 Garage
What types of vehicles does E1 Garage service?
E1 Garage services a wide range of vehicles including Bentley, Porsche, Lamborghini, Audi, BMW, Mercedes-Benz, Land Rover, Volkswagen, Volvo, Mini, and Tesla.
What warranty does E1 Garage offer on auto repairs?
They offer a 36-month/36,000-mile TechNet nationwide warranty on qualifying auto repair services.
What are the operating hours of E1 Garage?
E1 Garage is open Monday through Friday from 8:00 AM to 6:00 PM and closed on Saturdays and Sundays.
Where is E1 Garage located?
E1 Garage is located at 2510 Yale Street, Houston, TX 77008, USA.
How can I schedule a service appointment at E1 Garage?
You can schedule an appointment through their online reservation system at https://e1garage.com/schedule/.
What services does E1 Garage specialize in?
They specialize in auto repair, auto air conditioning service, brake repairs, auto electrical service, wheel alignment, and auto tune-up services.
Are there any auto-related businesses near E1 Garage?
Yes, nearby auto-related businesses include E1 AutoSpa (automotive repair and detailing) and Yale Automotive (tire shop and automotive retail).
Can I find automotive detailing services near E1 Garage?
Yes, E1 AutoSpa nearby offers automotive repair and auto detailing services which can complement your visit to E1 Garage.
Is there a coffee shop near E1 Garage where I can wait comfortably?
Yes, Tenfold Coffee Company is nearby, offering coffee, cafe, and smoothie/juice bar services where you can relax during your vehicle's service.
What educational institutions are close to E1 Garage?
Nearby educational institutions include the Croatian School of Houston and Kumon, both offering various educational and tutoring services.