Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #6531 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 249-8225.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
374 reviews
5 stars
265
4 stars
53
3 stars
21
2 stars
11
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the helpfulness and friendliness of the staff, particularly highlighting employees like Tristan, Marvin, and Juan for their exceptional service.
Knowledgeable Staff
Many reviews noted the staff's knowledge about car parts and their ability to provide valuable advice, making the shopping experience smoother for customers.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences with specific employees, particularly regarding rude behavior and poor customer service.
Product Availability
Customers appreciated the wide selection of parts available at the store, although there were occasional complaints about pricing and return policies.
Store Environment
The store was generally described as clean and organized, contributing to a pleasant shopping atmosphere.
- AAAdaNov 17, 20252.0I am very big on customer service and I will admit I was very uncomfortable hearing staff discuss me with another customer. I do not know his name but he’s a heavy set African American gentleman. To hear him mentioning me “leaving” due to his assumption of it being the cost of a battery and other unnecessary remarks is disgusting. Me temporarily leaving is not your business nor is it yours to be gossiping about with another customer. Extremely unprofessional when paying customers like myself have every right to do as we please. I will not be back!
- MBMadison BoutteNov 14, 20255.0Thank you to Brandon B!!! He was very nice and you can tell he was very knowledgeable. Changed my battery and made the process so easy!! Will def be coming back thanks to him.
- TATajmina AakhiNov 6, 20251.0Older, short Hispanic lady with dark hair named Florinda was VERY RUDE to me since the moment I walked into AutoZone. Based on her facial expression, I could tell I was instantly judged by her. She talks to you like you’re dumb and looks at you like you’re stupid. Florinda was VERY dismissive and unprofessional. She argued with me instead of trying to resolve my issue, and it felt like she didn't care about my problem at all. Overall, terrible customer service experience!
- EEENov 6, 20255.0Got help from one of the associates I think his name was Tristan (but not sure of the name ) very informative and knowledgeable associate probably better info than an actual dealer would give you and very fast work. Keep up the good work!!.
- IBIt's BeastieNov 6, 20255.0I came in for a battery check, and Tristan B was one of the best associates I could have ever had. He went the extra mile to ensure connections were stable, and found my problem and pointed out multiple solutions, even cleaned my battery for me. He's a shining example of high quality standards!
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Houston, TX?
AutoZone is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.
Where is AutoZone Auto Parts located in Houston?
It is located at 12602 Bissonnet Street, Houston, TX, 77099, USA.
What types of products does AutoZone Houston #6531 offer?
They offer automotive replacement parts including brake pads, car batteries, car accessories, aftermarket auto parts, and products from brands like Duralast, Edelbrock, Bosch, ACDelco, and more.
Does AutoZone Houston #6531 provide pickup or delivery services?
Yes, they offer in-store pickup, same day delivery, and curbside pickup services.
How can I contact AutoZone Auto Parts in Houston?
You can reach them by phone at (281) 249-8225 or email customer.service@autozone.com.
Are there any nearby dining options close to AutoZone on Bissonnet Street?
Yes, nearby restaurants include African Ranch for African cuisine, Burger King for fast food, Crystal Palace diner, and Marie African Flavors Restaurant.
What other automotive services or related businesses are near AutoZone Houston #6531?
Nearby you can find Accurate Auto Repair for vehicle repairs as well as Segnik Group, a used car dealer.
Are there any convenient services near AutoZone for banking or shipping needs?
Yes, a Bank of America ATM and an Amazon Locker shipping center are located nearby for your banking and parcel pickup needs.
What social and community organizations are located near AutoZone in Houston?
Nearby religious and social service organizations include Ministerio Cristo Te Llama and Power Ministry International.
What brands of automotive products can I find at AutoZone Houston #6531?
You can find products from popular brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.