Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #6097 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (346) 207-9253.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
283 reviews
5 stars
211
4 stars
31
3 stars
16
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist with car issues.
Staff Knowledge
Several reviews highlighted the expertise of employees, particularly in diagnosing problems and providing solutions.
Management Issues
Some customers reported negative experiences with management, citing rudeness and poor handling of customer concerns.
Store Operations
There were complaints about the store's management and operational issues, including early closures and mismanagement of customer service.
Positive Experiences
Despite some negative feedback, many customers expressed satisfaction with their overall experiences, often returning due to the quality of service.
- WAWale AkinloluDec 12, 20255.0Lulu and Ramiro were very helpful to us.
- JAJames AlaliboDec 5, 20255.0Lovette D was amazing. Very patient and professional. She helped through all my car issues today and even gave me a fun and educational hands-on tutorial! That was 5-star service today!
- FHFELIPE HERNANDEZNov 28, 20251.0This Autozone It was like watching a ship sink in slow motion. One overwhelmed employee doing the work of an entire team, while customers waited endlessly—10 minutes just to pay for a small bottle of oil! The level of mismanagement was shocking. .
- KPKirtrice PlouchaNov 25, 20251.0What is an auto zone without having the proper equipment to check my vehicle? I will drive to the one on the beltway from here on out
- CWChristopher WalkerNov 22, 20255.0Great store service. Employees here are very knowledgeable on Fords. Helped me identify the problem right away. These folks are great.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours for AutoZone Auto Parts in Houston, TX?
AutoZone Auto Parts in Houston, TX is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
Where is AutoZone Auto Parts located in Houston?
It is located at 12689 W Lake Houston Pkwy, Houston, TX 77044, USA.
What products does AutoZone Auto Parts offer?
AutoZone offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does this AutoZone location provide in-store pickup and same-day delivery?
Yes, this store offers both in-store pickup and same-day delivery services.
Which automotive brands can I find at this AutoZone store?
You can find brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a contact number to reach AutoZone Auto Parts Houston #6097?
Yes, you can call them at (346) 207-9253.
How can I contact AutoZone Auto Parts Houston by email?
You can email customer.service@autozone.com for inquiries or support.
Are there any nearby emergency medical facilities near AutoZone on W Lake Houston Pkwy?
Yes, Life Savers Emergency Room and First Choice Emergency Room are nearby medical facilities you can visit in case of emergencies.
What nearby dining options are available near AutoZone Houston #6097?
Nearby dining options include Jersey Mike's Subs, Starbucks, McDonald's, Taco Cabana, Subway, Kung Food Cafe, and Smoothie King, offering a variety of food choices for before or after your visit.
Are there other automotive-related services near AutoZone Auto Parts on W Lake Houston Pkwy?
Yes, you can find Quick Quack Car Wash and Jiffy Lube Oil Change nearby for car washing and maintenance services.