AutoZone Auto Parts

4.5
275 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #6097 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (346) 207-9253.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12689 W Lake Houston Pkwy, Houston, TX
77044, United States

Hours

Reviews

4.5
275 reviews
5 stars
205
4 stars
31
3 stars
16
2 stars
5
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the exceptional customer service provided by staff members, highlighting their helpfulness, knowledge, and willingness to go above and beyond for customers.

Staff Knowledge

Many customers noted the staff's expertise and ability to assist with various automotive issues, often providing valuable advice and solutions.

Store Management

Feedback was mixed regarding management, with some praising individual managers for their helpfulness, while others reported negative experiences with rudeness and poor customer service.

Store Operations

Several customers expressed frustration with store hours and operational issues, including early closures and unavailability of certain products.

Overall Experience

Overall, customers generally had positive experiences at this location, often returning due to the friendly atmosphere and effective service.
  • MM
    MarisolV27
    4 days ago
    5.0
    Lovette had great customer service!
  • TG
    tawatha grant
    Oct 30, 2025
    5.0
    Exceptional customer service!!!!!! LaVette was so helpful assisting me when I walked in!!!!!
  • EH
    Elizabeth Hentges
    Oct 29, 2025
    5.0
    Isaiah installed a new battery for me today after my old one left me stranded. He helped me immediately, was super knowledgeable and friendly and had my car up and running in absolutely no time. I can’t say enough good things about this Autozone! Thank you so much Isaiah!!!
  • SW
    Sayfenmea Williamson
    Sep 30, 2025
    5.0
    Awesome service from James my tap payment didn’t work the system went down and would not accept my card. He helped and provided a blessing, it’s always great to find good people in customer service! Thank you James and good luck in your new journey!
  • LC
    Laurie Chaput
    Sep 26, 2025
    5.0
    Love saved me! I can not say enough about how much I needed help the morning that I found myself with a near dead battery before heading out to drive 500+ miles for a family emergency. I had enough juice to get to Auto Zone in Summerwood where the kind clerk, Love, was able to install the new one for me in less than 10 mins. I was one the road without another worry. She also took me through the steps so next time, I’ll be ready and able to help myself. Thank you Love for making a difference for me that day!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Houston, TX?

AutoZone Auto Parts in Houston, TX is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.

Where is AutoZone Auto Parts located in Houston?

It is located at 12689 W Lake Houston Pkwy, Houston, TX 77044, USA.