Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #5111 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 742-7932.
Many customers praised the staff for their helpfulness and willingness to go above and beyond, particularly highlighting employees like Nina, Rodolfo, and Dayshia.
Product Availability
Several reviews mentioned that the store often lacks the necessary parts or products, leading to customer frustration.
Store Management
Feedback indicated issues with management, particularly regarding customer service and staff training, with some customers reporting rude behavior from management.
Checkout Experience
Customers expressed dissatisfaction with long wait times and insufficient staff during busy periods, leading to a poor checkout experience.
Bilingual Support
There were complaints about the lack of bilingual staff, which made communication difficult for non-English speaking customers.
PR
Pearlie Richardson
Nov 10, 2025
5.0
Herberth G was very helpful. I was stressed about my car . He was able to help me get the part for my car. I just want to thank him for looking out for me . Took so stress off me
CM
C M
Nov 1, 2025
5.0
Thank you, Daysha for your amazing service!
JR
Jose Roa
Oct 22, 2025
2.0
Nunca tienen lo que uno necesita
CA
Cinthia Argeñal
Sep 21, 2025
5.0
Buen servicio!!
AT
Abigail Terrazas
Sep 11, 2025
5.0
Nina and Alex went above and beyond with their customer service!
They stayed past their normal hours to assist with my car battery.
They were beyond knowledgeable and sympathetic to assist at the lengths that they did. Thank you once again