Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #5111 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 742-7932.
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Nina, Daysha, and Rodolfo for going above and beyond.
Inconsistency
Several reviews noted inconsistent service experiences, with some customers reporting excellent assistance while others faced rude or unhelpful staff.
Product Availability
Customers expressed frustration over the store frequently being out of stock for needed parts, impacting their ability to complete repairs.
Store Management
Feedback indicated issues with management, particularly regarding staff behavior and service quality, leading to mixed experiences for customers.
Efficiency
While some customers appreciated quick service, others reported long wait times and inadequate staffing during busy periods.
PR
Pearlie Richardson
Nov 10, 2025
5.0
Herberth G was very helpful. I was stressed about my car . He was able to help me get the part for my car. I just want to thank him for looking out for me . Took so stress off me
CM
C M
Nov 1, 2025
5.0
Thank you, Daysha for your amazing service!
JR
Jose Roa
Oct 22, 2025
2.0
Nunca tienen lo que uno necesita
CA
Cinthia Argeñal
Sep 21, 2025
5.0
Buen servicio!!
AT
Abigail Terrazas
Sep 11, 2025
5.0
Nina and Alex went above and beyond with their customer service!
They stayed past their normal hours to assist with my car battery.
They were beyond knowledgeable and sympathetic to assist at the lengths that they did. Thank you once again