Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #5103 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 848-0200.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
355 reviews
5 stars
232
4 stars
54
3 stars
23
2 stars
14
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Edith, Besart, and Justin.
Service Speed
Customers frequently noted quick service, especially for battery checks and replacements, contributing to a positive experience.
Product Availability
While many found the store well-stocked, some customers expressed frustration over items not being available despite online listings.
Mixed Experiences
There were several negative comments regarding rude staff and poor customer service experiences, indicating inconsistency in service quality.
Store Environment
The store was generally described as clean and organized, although some customers mentioned a lack of staff during busy times.
- RLRobynne Leipold5 days ago5.0Everyone so helpful especially YaYa and Angel. I am so grateful. I was in and out in no time at all. Ya Ya took the time to research my product and Angel had my car complete before I finished checking out. 5 stars all the way!!
- LFluzeli FarciertNov 15, 20255.0Today I woke up with my battery dead. I went to my nearest AutoZone and they helped me super fast. They checked to see if it was still under warranty. I especially want to thank BASART who was very kind in replacing it.
- EEEmmanuelNov 13, 20255.0Needed a battery for my car so I came to this location to get a new one got it done as soon as possible! Edith was a lot of help and patient thank you so much
- HSHéctor SanchézNov 9, 20252.0La Verdad tuve una mala experiencia ayer Sábado 8 de Noviembre fui a buscar una pieza que necesitaba,pero no la tenían en esa tienda,entonces ellos la pidieron a otra tienda, pues pague la pieza para solo ir a recogerla al día siguiente, ósea hoy domingo 9 de noviembre y me dieron palabra de que la pieza iba a estar para hoy a las 12 pm… llame a las 11:10 am y me dijeron que aún no había llegado nada de piezas q no aparecía en sistema ni mi nombre,ni nada.. volví a llamar a la 1:16 pm para darles tiempo todavía, y me dijeron q no tenían ni registro de esa pieza, q no había llegado nada,q fuera yo hasta la otra Tienda o que llamara.. No lo veo correcto ni serio la verdad tenía otro concepto de esta Tienda.!!
- BMBrittany McCullough-AbneyOct 20, 20255.0⭐️⭐️⭐️⭐️⭐️ Customer Review for Justin – AutoZone I had an excellent experience with Justin at AutoZone. From the moment I walked in, he greeted me with a friendly and professional attitude. Justin demonstrated outstanding product knowledge and took the time to thoroughly explain my options, ensuring I selected the correct part for my vehicle. What stood out most was his patience, attention to detail, and commitment to customer service. He went above and beyond by helping install the part and double-checking that everything worked properly before I left. It’s clear that Justin genuinely cares about his customers and takes pride in his work. Thanks to his professionalism and expertise, I left confident in my purchase and impressed by the level of service I received. AutoZone is fortunate to have such a dedicated and reliable team member. I’ll definitely be returning — and recommending Justin to friends and family who need trustworthy automotive assistance. He deserves to be a Manger based on the experience I received from him. You go Justin!
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Houston?
AutoZone Auto Parts in Houston is open daily from 7:30 AM to 10:00 PM.
Where is AutoZone Auto Parts located in Houston, TX?
It is located at 1410 W Mount Houston Rd, Houston, TX 77038.
Which car brands and products does AutoZone Auto Parts carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, and products including auto parts, brake pads, car batteries, accessories, and aftermarket automobile parts.
Does AutoZone offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services.
How can I contact AutoZone Auto Parts in Houston?
You can call them at (281) 848-0200 or email customer.service@autozone.com for assistance.
Is there a website where I can find more information about AutoZone Houston #5103?
Yes, visit https://www.autozone.com/locations/tx/houston/1410-w-mount-houston-rd.html for more details.
What payment methods does AutoZone accept?
AutoZone does not require cash only; they accept various payment methods including card payments.
Are there any other AutoZone locations nearby?
Yes, there is another AutoZone nearby listed as a wholesale and automotive parts store.
What dining options are available near AutoZone on W Mount Houston Rd?
Nearby dining includes Whataburger for fast food, Shipley Do-Nuts for bakery items, Hartz Chicken Buffet for chicken and buffet meals, Domino's Pizza for pizza delivery, and El Antojo Tapatio for Mexican cuisine.
What other services near AutoZone might be useful for customers?
Nearby services include My West Mount Houston Dentist and My Dentist Houston for dental care, Circle K and Valero for gas and convenience, and Oil Change Express and More for automotive repairs.