Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #1454 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 583-2591.
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff, particularly from management.
Product Knowledge
Several customers noted a lack of product knowledge among staff, leading to incorrect part sales and inadequate assistance.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and knowledge, indicating that experiences can vary significantly.
Return Policy Issues
Multiple reviews mentioned difficulties with returns and refunds, with customers feeling frustrated by the policies and staff responses.
Overall Satisfaction
The overall sentiment is mixed, with many customers expressing dissatisfaction while a smaller number reported positive experiences.
JF
Joshua Flores
Dec 29, 2025
1.0
Slow, rude service service , supposed manager refused to give name, patch me throught to Diego , who didn’t want to tell in lazy co worker, trash service.
EO
edwin ovidio
Dec 14, 2025
2.0
Pésimo servicio departe del manajer es un viejito amargado trata mal a todo mundo no le quiere ayudar alas personas 😡
MP
Mario Padilla
Nov 10, 2025
1.0
Muy mal servicio no regreso jamas ay ponen muchas tras para regresarte el dinero compre una batería y no me regresaron el dinero ni la batería que porque ya la avían metido al sistema y que no me la podía llevar termine regalandoselas tengan cuidado en esa tienda
1C
1963:just me Christine
Oct 29, 2025
5.0
Fray was excellent, personable and knowledgeable. He even tau g ht me a few things.
AR
Alesay Rodriguez
Oct 18, 2025
5.0
Big thank you to Antonia and the manager at AutoZone for helping me out! They were super friendly and went above and beyond to make sure I got the right parts and understood everything before leaving. Great experience!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Houston?
AutoZone Auto Parts in Houston is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 10:00 PM on Sundays.
What is the address and contact number for AutoZone Auto Parts in Houston?
The store is located at 12040 Veterans Memorial, Houston, TX 77067. You can reach them at (281) 583-2591.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, AutoZone offers in-store pickup and same-day delivery services.
What types of products does AutoZone Auto Parts in Houston offer?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Can customers shop inside the AutoZone store or opt for curbside pickup?
Customers can shop inside the store or choose curbside pickup, along with in-store pickup and same-day delivery options.
What notable nearby places can I visit around AutoZone at 12040 Veterans Memorial?
Nearby places include Freestyle Tattoo Studio, Integrity Auto Insurance, and Los Pipiles Restaurant, offering options for personal services and dining before or after your visit to AutoZone.
Are there nearby automotive parts stores close to AutoZone in Houston?
Yes, O'Reilly Auto Parts and another AutoZone location are nearby, providing additional options for automotive parts and supplies.
Where can I find nearby food options after visiting AutoZone?
Nearby food options include Taco Bell/KFC, LA Crawfish Shack, Viva Jalisco Bar & Grill, Taqueria El Paisa #1, and Caribbean Hotpot Grill offering a variety of cuisines from Mexican to seafood and Caribbean dishes.
Is there nearby medical or health services around the AutoZone location?
Yes, Clinica Vida Sana and Clinica Vital Care are nearby medical centers where you can seek health services if needed.
Since when has AutoZone Auto Parts in Houston been established?
AutoZone Auto Parts in Houston has been established since 1979.