AutoZone Auto Parts

3.9
721 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #1454 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 583-2591.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
12040 Veterans Memorial, Houston, TX
77067, United States

Hours

Reviews

3.9
721 reviews
5 stars
397
4 stars
115
3 stars
64
2 stars
32
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and unprofessional behavior from employees.

Product Knowledge

Several customers noted that some staff members lacked knowledge about products, leading to incorrect part sales and poor assistance.

Positive Experiences

Despite negative reviews, many customers reported positive experiences with specific employees who provided excellent service and support.

Return Policy Issues

Multiple reviews highlighted frustrations with the return policy and difficulties in processing returns, leading to dissatisfaction.

Staff Attitude

There are numerous complaints about staff attitude, with some customers feeling disrespected or ignored during their visits.
  • MP
    Mario Padilla
    Nov 10, 2025
    1.0
    Muy mal servicio no regreso jamas ay ponen muchas tras para regresarte el dinero compre una batería y no me regresaron el dinero ni la batería que porque ya la avían metido al sistema y que no me la podía llevar termine regalandoselas tengan cuidado en esa tienda
  • 1C
    1963:just me Christine
    Oct 29, 2025
    5.0
    Fray was excellent, personable and knowledgeable. He even tau g ht me a few things.
  • DA
    dtoo aae
    Oct 19, 2025
    5.0
    Very good and knowledgeable
  • AR
    Alesay Rodriguez
    Oct 18, 2025
    5.0
    Big thank you to Antonia and the manager at AutoZone for helping me out! They were super friendly and went above and beyond to make sure I got the right parts and understood everything before leaving. Great experience!
  • ER
    Elizabeth Reyes
    Aug 31, 2025
    1.0
    Came here to make a return over a product i didn’t use and one of the guys in the front told me if i could go back to the original store when i asked why he didn’t respond but continued to get the manager to help me, the manager was no better he was talking to me like if i was stupid he had a real ugly attitude and was talking with a bad sassy tone as if i had did something to him, the only reason i didn’t go to the original store was because i had just moved and didn’t wanna make a far unnecessary drive, you can tell this autozone is ran by kids including the manager, if i could give zero stars i would.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Houston?

AutoZone Auto Parts in Houston is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 10:00 PM on Sundays.

What is the address and contact number for AutoZone Auto Parts in Houston?

The store is located at 12040 Veterans Memorial, Houston, TX 77067. You can reach them at (281) 583-2591.