Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone West 11th St in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 864-1872.
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.
Efficiency
Many reviews highlighted the quick service provided, with several customers noting they were in and out in under 30 minutes.
Product Knowledge
Employees demonstrated strong knowledge about products and services, helping customers find the right solutions for their vehicle needs.
Teamwork
Several reviews mentioned the collaborative efforts of staff members, showcasing a supportive team environment that enhanced customer experiences.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences with service quality and staff behavior.
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Xavier Guidry
Nov 8, 2025
5.0
Great experience with Paul and Emily E helped me through my situation last night , thanks guys real professionals
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Keisha “Keish” Washington
Nov 4, 2025
5.0
10/10 very helpful
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Joana Camblin
Nov 1, 2025
5.0
Paul was amazing. Was able to install my battery and check my alternator. Well be coming her for now on
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Emma Coleman
Oct 13, 2025
5.0
Service was great! I spoke with Jeremy on the phone to see if my car battery was still under warranty and he got everything set up for when I came. When I got to the store, Emily helped me and was so nice. She got me my battery and helped me get it installed. I really appreciate the quick and friendly service!
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Donovan Smith
Oct 8, 2025
5.0
WHEN YALL COME GO TO JESUS SUPER HELPFUL AND PATIENT! I will definitely be coming back to get all my car needs because of him! Thank you again!! Needed 2 new batteries and he installed them with no problem.