Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone W Bellfort in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 721-9741.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
572 reviews
5 stars
323
4 stars
105
3 stars
61
2 stars
23
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Staff Training
Several reviews highlighted a need for better staff training, as many employees appeared unknowledgeable or dismissive, leading to customer frustration.
Product Availability
Customers frequently noted issues with product availability, including incorrect parts being sold and long wait times for assistance.
Positive Experiences
Despite the negative feedback, there were numerous positive experiences shared, particularly regarding specific employees who provided helpful and friendly service.
- RNRay’Von NunnDec 20, 20251.0Extremely unprofessional I came for the “fix finder” service and the employee pull the device out, hands it to me, and says I need to do it my self cause the line was too big this the first autozone that’s ever done this
- YOY ODec 18, 20251.0There were five employees in the store and only two customers present. Despite this, only one employee was allowed to assist customers outside. When I asked how long the wait would be, I was met with a rude response: “It will be a while.” The overall attitude made it clear that they were not interested in helping and instead wanted customers to leave. I have been coming to this location for over ten years, and the level of service has steadily declined with each visit.
- JRjesus romeroDec 16, 20251.0Dan malas respuestas en las llamada 😡😡😡 deberían los jefes de hacerse cargo de las llamadas ya que los trabajadores no sirven para atender una llamada
- TBTanaaz BhiwaniNov 24, 20251.0worst experience ever!!!! the rudest guy who didn’t wanna help at alll!!! never ever go here to get anything. i was going to spend more than a couple hundred dollars here but the guy made me feel very unwelcome and was very rude! i would give a negative rating if i could.
- CMChris MNov 20, 20255.0Thank you, Julio B! Went above and beyond helping and teaching me a few things about windshield wipers! 😎
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours of AutoZone Auto Parts at 5320 W Bellfort, Houston?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 10:00 PM.
Does AutoZone Auto Parts offer in-store pickup or delivery services?
Yes, AutoZone Auto Parts offers in-store pickup and same day delivery services including curbside pickup.
What types of products can I find at this AutoZone location?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
How can I contact the AutoZone Auto Parts store on W Bellfort?
You can call them at (713) 721-9741 or email customer.service@autozone.com for inquiries.
Which popular auto parts brands does AutoZone carry at this Houston location?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there a website where I can shop online or check more details about this AutoZone store?
Yes, you can visit https://www.autozone.com/locations/tx/houston/5320-w-bellfort.html to shop online or find more information about the store.
What nearby places can I visit before or after shopping at AutoZone Auto Parts on W Bellfort?
Nearby you can find Pizza Hut for a quick meal, Shell gas stations for refueling, and Sonic Drive In for fast food dining.
Are there any nearby automotive-related stores close to this AutoZone location?
Yes, there are several other AutoZone stores nearby, which can be convenient if you need additional auto parts or services.
What are some convenient services near AutoZone Auto Parts that might help with vehicle needs?
Shell gas stations nearby offer fuel, convenience stores, and car washes to support your vehicle maintenance needs.
Are there nearby services related to pet care or personal assistance close to AutoZone on W Bellfort?
Yes, Pris' Pet Inn provides pet care services nearby, and Stewarts Appraisal Services offers professional appraisal assistance nearby.