Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W Bellfort in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 721-9741.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were criticized for being rude or inattentive.
Staff Knowledge
Several customers noted that staff members were knowledgeable and provided valuable assistance, particularly with battery and alternator issues.
Training Issues
There were complaints about inconsistent service and a need for better training among staff, particularly regarding customer interactions and product knowledge.
Inventory Management
Customers expressed frustration with inventory issues, including items being out of stock or confusion over online orders.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences, highlighting friendly staff and efficient service.
CM
Chris M
4 days ago
5.0
Thank you, Julio B! Went above and beyond helping and teaching me a few things about windshield wipers! 😎
MO
Mike O'Dell
6 days ago
1.0
Rude and they don’t have common parts nor do they’ve offer to order. Went to Orielys and got parts easy.
DM
David Madrid
Oct 28, 2025
1.0
Esteban r that wears a grey shirt needs to learn how to talk to folks
GG
Gabriel
Oct 26, 2025
1.0
Muy mal cervicio todos los trabajadores comiendo revanadas de chorizo y no atienden a los clientes
TS
Trista Stokes
Oct 20, 2025
5.0
Great Service! Mr. Johnny took care of me with a minor issue with my SUV. Pleasant atmosphere and the music was great as well.