Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #1577 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 987-9883.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and lack of assistance.
Staff Efficiency
Customers frequently noted long wait times and insufficient staffing, with many reviews mentioning only one employee at the register despite a busy store.
Product Availability
Several customers expressed satisfaction with the availability of parts and competitive pricing, although there were complaints about specific items being out of stock.
Positive Experiences
Many customers shared positive experiences, highlighting helpful staff members who went above and beyond to assist with their needs.
Store Hours
There were complaints about the store closing earlier than advertised, leading to customer frustration.
JM
Jose Matamoros
3 days ago
5.0
Esa persona que tiene ahí en el comercial no atiende bien alas personas solo enojado responde a cada pregunta
FI
Felipe Ibarra
Oct 11, 2025
5.0
Calidad a buen precio
AM
analise mendeola
Sep 29, 2025
5.0
Great experience at this auto zone location. Will definitely come back here to get my car parts. Ernest was a great help!
EE
Ezzy
Sep 26, 2025
1.0
Jesus H is a horrible rude and disrespectful lazy and childish worker you work in customer service it’s your job to help customers. I say childish because only a child continues to mumble after I asked to be assisted by a different person and has the nerve to say I can’t get helped after I tell you your rude to your face. Getting loud and mad, you’re too old to be acting this way throwing tantrums.