Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #1577 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 987-9883.
Feedback indicates a mix of experiences with customer service, with some praising helpful and friendly staff, while others report rudeness and poor service.
Staffing Issues
Multiple reviews mention long wait times and inadequate staffing, with only one employee available to assist customers during busy periods.
Product Availability
Customers appreciate the availability of parts and competitive pricing, although some express frustration over stock issues and warranty claims.
Positive Experiences
Several customers highlight exceptional service from specific employees, noting their willingness to assist and provide solutions.
JL
Jose Luevano
Feb 4, 2026
1.0
I rolled in got my welcome to AutoZone didn’t ask if I needed help to find anything, but I’m good with that cause I’m the type of person that I’d rather look for my things first before trying to ask an employee. What I didn’t like was I was checking out and I’m waiting for him to ask me for my phone number because I spent way over 20 bucks closer to 100 and didn’t get a can I get your number so I can get your rewards so I’m pretty upset with that. That’s why I gave a one star why I have a rewards program. Every employees ain’t gonna ask for your number. And that’s why I gave you one.
JG
Jose Gutierrez
Jan 21, 2026
1.0
Pésimo servicio de cajas
JM
Jose Matamoros
Nov 21, 2025
5.0
Esa persona que tiene ahí en el comercial no atiende bien alas personas solo enojado responde a cada pregunta
FI
Felipe Ibarra
Oct 11, 2025
5.0
Calidad a buen precio
AM
analise mendeola
Sep 29, 2025
5.0
Great experience at this auto zone location. Will definitely come back here to get my car parts. Ernest was a great help!