Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #1577 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 987-9883.
Mixed feedback on customer service, with some employees praised for their helpfulness while others were described as rude or unprofessional.
Staffing Issues
Frequent complaints about long wait times and insufficient staff at the registers, with many customers noting that multiple employees were not assisting customers.
Product Availability
Customers appreciated the availability of parts and competitive pricing, though there were instances of stock issues and problems with warranty claims.
Positive Experiences
Several customers highlighted exceptional service from specific employees, noting their willingness to go above and beyond to assist.
Store Hours
Complaints about inconsistent store hours, with reports of the store closing earlier than advertised.
JM
Jose Matamoros
Nov 21, 2025
5.0
Esa persona que tiene ahí en el comercial no atiende bien alas personas solo enojado responde a cada pregunta
FI
Felipe Ibarra
Oct 11, 2025
5.0
Calidad a buen precio
AM
analise mendeola
Sep 29, 2025
5.0
Great experience at this auto zone location. Will definitely come back here to get my car parts. Ernest was a great help!
EE
Ezzy
Sep 26, 2025
1.0
Jesus H is a horrible rude and disrespectful lazy and childish worker you work in customer service it’s your job to help customers. I say childish because only a child continues to mumble after I asked to be assisted by a different person and has the nerve to say I can’t get helped after I tell you your rude to your face. Getting loud and mad, you’re too old to be acting this way throwing tantrums.