Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #1445 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 973-7378.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,664 reviews
5 stars
1,096
4 stars
244
3 stars
135
2 stars
36
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff, long wait times, and a lack of urgency in assisting customers.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, many customers expressed frustration over staff who were uninformed or unable to assist with basic inquiries.
Store Management
Several reviews indicated issues with store management, including understaffing and a lack of accountability among employees, leading to a chaotic and unprofessional environment.
Positive Experiences
Despite the negative feedback, there were also positive mentions of specific employees who provided excellent service, indicating that experiences can vary significantly depending on who is assisting the customer.
- GGGiovanniDec 20, 20251.0waited over 40 minutes at this AutoZone, only to be told that the part I needed was either not in stock or misplaced. There was a long line of customers waiting, while several employees stayed in the back laughing and joking instead of helping. This showed a lack of urgency and poor customer service. I will not be returning to this location. Management needs to check on how this store is being run.
- PCPatay CakesDec 13, 20255.0Very knowledgeable & super helpful
- JSJavier Álvarez SotoDec 1, 20255.0Exc
- OFOsmani FonsecaNov 22, 20255.0Muy buena
- SMSilvia MooreNov 21, 20255.0Excellent customer service. Thank you Auto Zone. God bless you and keep you always.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours for AutoZone Auto Parts in Houston #1445?
AutoZone Houston #1445 is open daily from 6:00 AM to 12:00 AM, except on Sundays when it opens at 6:30 AM.
Does AutoZone Houston #1445 offer in-store pickup and same day delivery?
Yes, this AutoZone location offers in-store pickup, curbside pickup, and same day delivery services.
What types of products can I find at AutoZone Auto Parts on 1818 Gessner Rd?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
What major automotive brands are available at AutoZone Houston #1445?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts Houston #1445 for customer service?
You can call them at (713) 973-7378 or email customer.service@autozone.com for assistance.
Is AutoZone Houston #1445 open for in-store shopping?
Yes, in-store shopping is available at this location.
What nearby car dealerships can I visit along with AutoZone Houston #1445?
You can visit Mac Haik Certified Preowned and Best Way Auto Sales II, both located nearby, for used car options.
Are there any nearby gas stations close to AutoZone Houston #1445?
Yes, Shell and Roadster gas stations are located near AutoZone, ideal for refueling before or after your visit.
What local dining options are near AutoZone Auto Parts Houston #1445?
El Kiosko, known for Mexican food and ice cream, and Jody Grills, a bar and grill food truck, are nearby dining options.
What other services or businesses are close to AutoZone Houston #1445 that customers might find useful?
Nearby businesses include Mi Clinica Medical Center for healthcare, Kumon Math & Reading Center for education, and Golden Age Fitness & Training for fitness.