AutoZone Auto Parts

4.2
312 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #5833 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 643-6090.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5501 Telephone Rd, Houston, TX
77087, United States

Hours

Reviews

4.2
312 reviews
5 stars
186
4 stars
67
3 stars
23
2 stars
6
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Lilly and Letty for their exceptional service.

Mixed Experiences

While some reviews praised the service, others reported rude behavior from certain employees, indicating inconsistency in customer interactions.

Product Availability

Customers noted that the store often had the parts they needed, although some expressed frustration when items were out of stock.

Store Management

Several reviews mentioned the need for better management practices, particularly regarding staff behavior and customer service training.

Cleanliness and Organization

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
  • ZH
    Zach Houston
    Oct 31, 2025
    5.0
    Lilly and Mark provided is with great customer service.
  • JV
    Jhon Villanueva
    Oct 21, 2025
    1.0
    De lo per la gente que trabaja en ese lugar no hace lo que tiene que hacer
  • JA
    jackeline Aguilar
    Oct 6, 2025
    5.0
    Excellent service!!!! 🌟🌟🌟🌟🌟
  • LR
    Linda Rodriguez
    Sep 20, 2025
    5.0
    Lilly was very helpul and had lots of knowledge on everything i needed. She had lots of patience and made me feel cared for. Thank you so much Lilly!
  • DM
    Daniel Moriel
    Sep 9, 2025
    5.0
    Lilly was phenomenal! Used her best judgement to honor warranty on recently purchased battery despite entry errors from other location. She took it upon herself to reach out to other location to get things sorted out. Definitely coming back to her store!

Frequently Asked Questions About AutoZone Auto Parts

What are the weekly operating hours of AutoZone Auto Parts in Houston, TX?

AutoZone Auto Parts in Houston, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services.