AutoZone Auto Parts

4.2
320 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #5833 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 643-6090.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5501 Telephone Rd, Houston, TX
77087, United States

Hours

Reviews

4.2
320 reviews
5 stars
192
4 stars
68
3 stars
23
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, others were reported as rude and unhelpful.

Staff Knowledge

Several customers highlighted the staff's knowledge and willingness to assist, particularly mentioning specific employees who provided exceptional service.

Store Experience

Customers appreciated the cleanliness and organization of the store, but some expressed frustration with long wait times and issues with service efficiency.

Product Availability

While many found the store had a good selection of parts, there were complaints about not having specific items in stock.
  • DB
    dewayne buggs
    Jan 4, 2026
    5.0
    Sabino and Lilly are great . I am a disabled veteran and they went out of there way to help me at almost closing time to change the battery in my truck. Thank you guys. You are the best.
  • JR
    J&C Junk Removal
    Dec 24, 2025
    5.0
    Good communication
  • MC
    Magally Cristerna
    Dec 19, 2025
    5.0
    Servicio rapido muy amable el personal
  • SB
    Stephanie Bukwa
    Dec 9, 2025
    1.0
    This Autozone is convenient but I’d rather drive an hour before coming back here. The customer service needs an improvement. Customer service is the key. I work with customers. I couldn’t even think about not saying hello. They never greet you. They never ask if I need help. They don’t even say hi when you get to the counter. Today I got “ is this it”? I bought oil. They had a special with the oil and filter. Did he offer the special. No he didn’t. He was too focused on talking to his coworkers. 0 stars is what I’m giving. Reg 12 csr 1. At 3:59 pm.
  • ZH
    Zach Houston
    Oct 31, 2025
    5.0
    Lilly and Mark provided is with great customer service.

Frequently Asked Questions About AutoZone Auto Parts

What are the weekly operating hours of AutoZone Auto Parts in Houston, TX?

AutoZone Auto Parts in Houston, TX is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts provides in-store pickup, curbside pickup, and same-day delivery services.