AutoZone Auto Parts

4.3
617 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Griggs Rd in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 748-1800.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4545 Griggs Rd, Houston, TX
77021, United States

Hours

Reviews

4.3
617 reviews
5 stars
415
4 stars
91
3 stars
57
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising employees like Willie, Clarissa, and Damian for their helpfulness and professionalism.

Product Knowledge

Customers appreciated the staff's knowledge about car parts and their ability to provide accurate recommendations and assistance.

Mixed Experiences

While many reviews were positive, there were a few instances of poor service, particularly regarding specific employees who did not meet customer expectations.

Efficiency

Many customers noted the quick service and efficiency in resolving their car issues, especially with battery replacements and installations.

Store Environment

Some reviews mentioned a lack of product availability and unsatisfactory store conditions, contrasting with the overall positive service experience.
  • RT
    Robb Thomas
    3 days ago
    5.0
    This location took care of me quickly. Fast and friendly service. Clarissa is definitely a gem and very knowledgeable regarding the job. I will be using this location more frequently because of the service I received this morning.
  • NC
    Nate Cozma
    Dec 31, 2025
    5.0
    Came in cause both my headlights went out and Willie helped me out, taught me how to change em and I left with my lights working! Thank you Autozone!
  • MD
    Mark Danza
    Dec 31, 2025
    5.0
    Willie C & Ary M went above and beyond in helping get my battery replaced. Definitely recommend coming to this AutoZone
  • KS
    Kylan Spikes
    Dec 27, 2025
    4.0
    Shoutout to Willie and Wayne for the great customer service. They were helpful and made sure we were taken care of from start to finish. My dad is a store manager at AutoZone and came down from Mississippi, and even he was impressed with how well they assisted us. Appreciate the help and the positive experience.
  • KA
    Krystal Allen
    Dec 23, 2025
    5.0
    I had my battery changed by the best employees Auto Zone employees ever, Willis and Wayne. These two made the difference in ultimate customer service. They were attentive and took extra time to ensure that I had the right battery. They changed it out quickly and had me on my way. I will definitely be returning to this location for my future car needs.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts at 4545 Griggs Rd, Houston?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for your convenience.