Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #1444 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 973-2700.
Several employees, including Francisco, Dora, and Jorge, received praise for their helpfulness and professionalism, while others, particularly managers, were criticized for rudeness and unprofessional behavior.
Product Knowledge
Some staff demonstrated excellent product knowledge and were able to assist customers effectively, while others made mistakes in product selection, leading to customer frustration.
Inconsistency
Customer experiences varied widely, with some reporting excellent service and others facing poor treatment or lack of assistance, indicating inconsistency in service quality.
Return Policy Issues
Multiple customers expressed dissatisfaction with the return policy and the handling of returns, citing unhelpful staff and a lack of accountability.
AU
Arzu Mirza - USA
4 days ago
1.0
Don't buy anythink from this store ! Guy working there not trying complate hes job , he sad oil gilter u have to ho and grab from shelf ( Diego hes name . Small guy
LC
Lorenzo Cucul cac
Dec 27, 2025
5.0
Bien
JM
Just Me
Dec 6, 2025
5.0
I buy here often. The associates are very helpful and instead of pointing you in the general direction, they will escort you to the product or products you are looking for and help you make a selection. I can get in and out very quickly and that is how I prefer to shop. The pricing is not the lowest around, but the ease of the experience and the expertise of the employees make the small cost difference worth the effort. Thanks for being open early and late as well.
TP
Tashiauna Parker
Nov 15, 2025
1.0
Came in around 2 PM to get my battery replaced under warranty. The nicest worker, Jorge B., helped me with great communication and professionalism. When he asked his manager, Edd, for assistance, I was shocked by how unprofessional the manager was. He belittled Jorge by responding, “What do you want?” and then told him, “You’re not making sense,” even though Jorge had explained everything clearly.
After looking Jorge up and down, Edd turned to me and asked what I needed. I repeated the exact same thing Jorge had already said. No employee should be made to feel looked down on by their manager. I was genuinely disappointed and couldn’t believe that behavior came from someone in a leadership position.
BT
Brittany Torres
Nov 12, 2025
5.0
I Had a bad battery and needed help recharging it but a worker named Ed refused to help me. FRANSICO helped me figure out my problem and helped me purchase and replace my battery along with my tail light. Thank you so much FRANSICO! I always come to auto zone for anything involving my car and he truly saved the experience.
How can I contact AutoZone Auto Parts at the Houston location?
You can call them at (713) 973-2700 or email customer.service@autozone.com.
What popular automotive brands does AutoZone Houston carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there other auto parts stores near AutoZone at 8090 Long Point Rd?
Yes, nearby auto parts stores include O'Reilly Auto Parts and another AutoZone location, giving you more options for automotive products.
What dining options are available near AutoZone Houston?
Near AutoZone Houston, you can find La Pasadita Cocina Mexicana & Bar for Mexican cuisine and Burger King for fast food if you're looking for a meal before or after your visit.
What nearby services might be useful when visiting AutoZone in Houston?
Nearby services include the United States Postal Service for mailing needs, ACE Tax & Financial Services for financial help, and dental services at Teeth Are US Dental Group.
Is it easy to find parking or transit options near AutoZone at Long Point Rd?
While specific transit details are not listed, the location near popular places like postal offices and restaurants suggests accessible parking and local transit options to help you reach AutoZone easily.