AutoZone Auto Parts

4.0
604 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Houston #1444 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 973-2700.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8090 Long Point Rd, Houston, TX
77055, United States

Hours

Reviews

4.0
604 reviews
5 stars
344
4 stars
102
3 stars
48
2 stars
27
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several employees, including Francisco, Dora, and Jorge, received praise for their helpfulness and professionalism, while others, particularly managers, were criticized for rudeness and unprofessional behavior.

Product Knowledge

Some staff demonstrated excellent product knowledge and were able to assist customers effectively, while others made mistakes in product selection, leading to customer frustration.

Inconsistency

Customer experiences varied widely, with some reporting excellent service and others facing poor treatment or lack of assistance, indicating inconsistency in service quality.

Return Policy Issues

Multiple customers expressed dissatisfaction with the return policy and the handling of returns, citing unhelpful staff and a lack of accountability.
  • AU
    Arzu Mirza - USA
    4 days ago
    1.0
    Don't buy anythink from this store ! Guy working there not trying complate hes job , he sad oil gilter u have to ho and grab from shelf ( Diego hes name . Small guy
  • LC
    Lorenzo Cucul cac
    Dec 27, 2025
    5.0
    Bien
  • JM
    Just Me
    Dec 6, 2025
    5.0
    I buy here often. The associates are very helpful and instead of pointing you in the general direction, they will escort you to the product or products you are looking for and help you make a selection. I can get in and out very quickly and that is how I prefer to shop. The pricing is not the lowest around, but the ease of the experience and the expertise of the employees make the small cost difference worth the effort. Thanks for being open early and late as well.
  • TP
    Tashiauna Parker
    Nov 15, 2025
    1.0
    Came in around 2 PM to get my battery replaced under warranty. The nicest worker, Jorge B., helped me with great communication and professionalism. When he asked his manager, Edd, for assistance, I was shocked by how unprofessional the manager was. He belittled Jorge by responding, “What do you want?” and then told him, “You’re not making sense,” even though Jorge had explained everything clearly. After looking Jorge up and down, Edd turned to me and asked what I needed. I repeated the exact same thing Jorge had already said. No employee should be made to feel looked down on by their manager. I was genuinely disappointed and couldn’t believe that behavior came from someone in a leadership position.
  • BT
    Brittany Torres
    Nov 12, 2025
    5.0
    I Had a bad battery and needed help recharging it but a worker named Ed refused to help me. FRANSICO helped me figure out my problem and helped me purchase and replace my battery along with my tail light. Thank you so much FRANSICO! I always come to auto zone for anything involving my car and he truly saved the experience.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Houston, TX?

AutoZone Auto Parts in Houston, TX is open every day from 7:30 AM to 10:00 PM.

Where is AutoZone Auto Parts located in Houston?

AutoZone Auto Parts is located at 8090 Long Point Rd, Houston, TX 77055, USA.