Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #1444 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 973-2700.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
601 reviews
5 stars
342
4 stars
102
3 stars
48
2 stars
27
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees provided excellent service and went above and beyond, others were reported as rude and unhelpful, leading to mixed experiences.
Product Knowledge
Certain staff members demonstrated strong product knowledge and were able to assist customers effectively, while others made mistakes in fulfilling orders.
Accountability Issues
Customers expressed frustration over the lack of accountability for service errors, particularly regarding battery installations and return policies.
Staffing Concerns
Several reviews indicated that the store was often understaffed, leading to long wait times and inadequate customer assistance.
Positive Employee Recognition
Specific employees, such as Francisco and Dora, received high praise for their exceptional service, highlighting the impact of individual staff members on customer satisfaction.
- TPTashiauna ParkerNov 15, 20251.0Came in around 2 PM to get my battery replaced under warranty. The nicest worker, Jorge B., helped me with great communication and professionalism. When he asked his manager, Edd, for assistance, I was shocked by how unprofessional the manager was. He belittled Jorge by responding, “What do you want?” and then told him, “You’re not making sense,” even though Jorge had explained everything clearly. After looking Jorge up and down, Edd turned to me and asked what I needed. I repeated the exact same thing Jorge had already said. No employee should be made to feel looked down on by their manager. I was genuinely disappointed and couldn’t believe that behavior came from someone in a leadership position.
- BTBrittany TorresNov 12, 20255.0I Had a bad battery and needed help recharging it but a worker named Ed refused to help me. FRANSICO helped me figure out my problem and helped me purchase and replace my battery along with my tail light. Thank you so much FRANSICO! I always come to auto zone for anything involving my car and he truly saved the experience.
- SSstarchildOct 23, 20255.0awesome customer service
- SHSteven HugginsOct 14, 20251.0I've been shopping at their store for over 10 years and I'm in the computer I sent a friend of mine up there she's also I believe in the computer. And they refused her service I'm posting this because it used to be a policy to help people but I'll never shop there again
- MMMariSep 24, 20255.0A guy I believe he’s the manager helped me put on my break light. He really went out of his way and I appreciated it very much! Very fast and convenient.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Houston, TX?
AutoZone Auto Parts in Houston, TX is open every day from 7:30 AM to 10:00 PM.
Where is AutoZone Auto Parts located in Houston?
AutoZone Auto Parts is located at 8090 Long Point Rd, Houston, TX 77055, USA.
What types of products can I find at AutoZone Auto Parts Houston?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at this store.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Houston offers in-store pickup, curbside pickup, and same-day delivery services.
How can I contact AutoZone Auto Parts at the Houston location?
You can call them at (713) 973-2700 or email customer.service@autozone.com.
What popular automotive brands does AutoZone Houston carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there other auto parts stores near AutoZone at 8090 Long Point Rd?
Yes, nearby auto parts stores include O'Reilly Auto Parts and another AutoZone location, giving you more options for automotive products.
What dining options are available near AutoZone Houston?
Near AutoZone Houston, you can find La Pasadita Cocina Mexicana & Bar for Mexican cuisine and Burger King for fast food if you're looking for a meal before or after your visit.
What nearby services might be useful when visiting AutoZone in Houston?
Nearby services include the United States Postal Service for mailing needs, ACE Tax & Financial Services for financial help, and dental services at Teeth Are US Dental Group.
Is it easy to find parking or transit options near AutoZone at Long Point Rd?
While specific transit details are not listed, the location near popular places like postal offices and restaurants suggests accessible parking and local transit options to help you reach AutoZone easily.