Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Fm 1960 W Est in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 894-4075.
Many customers praised the staff for their helpfulness and friendliness, particularly highlighting individuals like Donald, Brandy, and Roderick for going above and beyond.
Product Availability
Customers frequently noted that the store had a good selection of parts and products, making it easy to find what they needed.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific employees, citing rudeness or lack of assistance.
Store Management
The performance of management varied, with some customers appreciating the support from managers while others criticized their lack of engagement or helpfulness.
Bilingual Service
There were instances of dissatisfaction regarding language barriers, with some customers feeling neglected due to a lack of Spanish-speaking assistance.
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Paris Mayo
Nov 9, 2025
1.0
James had the nastiest attitude, rolling his eyes when asked questions. I came in to get glue for a piece of my car that was lifting and he was overly aggravated! Everyone is going through things, tighten your nasty energy up!
KK
Kae
Oct 23, 2025
5.0
I called the store because my son and I had ran to the store and when we went to leave and my car had no power at all. I had just bought a battery from another autozone a few months ago, and asked9f anyone was able to come jump me. Without hesitation the store manager Don came to the rescue! Luckily I have a loose terminal and he was able to get me and my son back on the road quick! Autozone always comes through! I am forever grateful 🙏
MA
Michael Anzalone
Oct 21, 2025
5.0
I went to this autozone with a with a hurricane of problems. One thing after another, this was the second store I was looking for a certain part The manager donald was very professional and helpful. He made my day a little bit easier, I suggest anybody come to this store and let Donald and his team members take care of you.
GM
Greg McNew
Oct 18, 2025
5.0
Good parts
LG
Lex G
Sep 4, 2025
5.0
All staff members were kind and greeted me when I entered the store. Brandy was able to change my car battery shortly after I arrived, and it started up perfectly! Thanks Brandy and team
How can I contact AutoZone Auto Parts for customer service?
You can call them at (281) 894-4075 or email customer.service@autozone.com.
What are some nearby lodging options if I visit AutoZone in Houston?
Nearby lodging options include La Quinta Inn & Suites Houston Willowbrook and La Quinta by Wyndham Houston Willowbrook Vintage Park, ideal for visitors needing accommodation before or after their visit.
Are there other automotive-related stores near AutoZone Auto Parts?
Yes, Dreamdeals FM 1960, which includes automotive repair services, and another AutoZone wholesale store are nearby, offering additional auto parts and services.
Can I combine a visit to AutoZone with nearby shopping?
Definitely! Nearby Burlington department store offers clothing and other items, so you can shop for both auto parts and apparel in one trip.
Does AutoZone Auto Parts have an online presence for shopping?
Yes, you can shop online and arrange in-store pickup at https://www.autozone.com/locations/tx/houston/8403-fm-1960-w-est.html.
Which brands of auto parts are available at the Houston AutoZone location?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.