Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Fm 1960 W Est in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 894-4075.
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Donald, Brandy, and Roderick for going above and beyond.
Mixed Experiences
While some customers had positive interactions, others reported rude behavior and lack of assistance from certain employees, leading to frustration.
Product Availability
Customers generally found the store well-stocked with the parts they needed, although there were instances of specific items being unavailable.
Store Environment
The store was often described as clean and organized, contributing to a pleasant shopping experience.
JH
Jackson Quinn (Hello!)
Dec 8, 2025
5.0
Autozone please recognize the night manager jonathan who wears a black hat. Wow this gentleman helped me with out a second thought they even stayed open a little past closing to make sure we were ok. I'm traveling from another state and we got stranded at your store and he made all the necessary calls and found help that we desperately needed. Thank you again jonathan I hope they treat you good you deserve it. All the best to you sir. Hope you didn't freeze riding home on your motorcycle. I know you gonna be cold lol
PM
Paris Mayo
Nov 9, 2025
1.0
James had the nastiest attitude, rolling his eyes when asked questions. I came in to get glue for a piece of my car that was lifting and he was overly aggravated! Everyone is going through things, tighten your nasty energy up!
KK
Kae
Oct 23, 2025
5.0
I called the store because my son and I had ran to the store and when we went to leave and my car had no power at all. I had just bought a battery from another autozone a few months ago, and asked9f anyone was able to come jump me. Without hesitation the store manager Don came to the rescue! Luckily I have a loose terminal and he was able to get me and my son back on the road quick! Autozone always comes through! I am forever grateful 🙏
MA
Michael Anzalone
Oct 21, 2025
5.0
I went to this autozone with a with a hurricane of problems. One thing after another, this was the second store I was looking for a certain part The manager donald was very professional and helpful. He made my day a little bit easier, I suggest anybody come to this store and let Donald and his team members take care of you.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (281) 894-4075 or email customer.service@autozone.com.
What are some nearby lodging options if I visit AutoZone in Houston?
Nearby lodging options include La Quinta Inn & Suites Houston Willowbrook and La Quinta by Wyndham Houston Willowbrook Vintage Park, ideal for visitors needing accommodation before or after their visit.
Are there other automotive-related stores near AutoZone Auto Parts?
Yes, Dreamdeals FM 1960, which includes automotive repair services, and another AutoZone wholesale store are nearby, offering additional auto parts and services.
Can I combine a visit to AutoZone with nearby shopping?
Definitely! Nearby Burlington department store offers clothing and other items, so you can shop for both auto parts and apparel in one trip.
Does AutoZone Auto Parts have an online presence for shopping?
Yes, you can shop online and arrange in-store pickup at https://www.autozone.com/locations/tx/houston/8403-fm-1960-w-est.html.
Which brands of auto parts are available at the Houston AutoZone location?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.