AutoZone Auto Parts

4.2
606 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Fm 1960 W Est in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 894-4075.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8403 FM 1960 W Est, Houston, TX
77070, United States

Hours

Reviews

4.2
606 reviews
5 stars
374
4 stars
106
3 stars
57
2 stars
19
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and friendliness, particularly highlighting individuals like Donald, Brandy, and Roderick for going above and beyond.

Product Availability

Customers frequently noted that the store had a good selection of parts and products, making it easy to find what they needed.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, citing rudeness or lack of assistance.

Store Management

The performance of management varied, with some customers appreciating the support from managers while others criticized their lack of engagement or helpfulness.

Bilingual Service

There were instances of dissatisfaction regarding language barriers, with some customers feeling neglected due to a lack of Spanish-speaking assistance.
  • PM
    Paris Mayo
    Nov 9, 2025
    1.0
    James had the nastiest attitude, rolling his eyes when asked questions. I came in to get glue for a piece of my car that was lifting and he was overly aggravated! Everyone is going through things, tighten your nasty energy up!
  • KK
    Kae
    Oct 23, 2025
    5.0
    I called the store because my son and I had ran to the store and when we went to leave and my car had no power at all. I had just bought a battery from another autozone a few months ago, and asked9f anyone was able to come jump me. Without hesitation the store manager Don came to the rescue! Luckily I have a loose terminal and he was able to get me and my son back on the road quick! Autozone always comes through! I am forever grateful 🙏
  • MA
    Michael Anzalone
    Oct 21, 2025
    5.0
    I went to this autozone with a with a hurricane of problems. One thing after another, this was the second store I was looking for a certain part The manager donald was very professional and helpful. He made my day a little bit easier, I suggest anybody come to this store and let Donald and his team members take care of you.
  • GM
    Greg McNew
    Oct 18, 2025
    5.0
    Good parts
  • LG
    Lex G
    Sep 4, 2025
    5.0
    All staff members were kind and greeted me when I entered the store. Brandy was able to change my car battery shortly after I arrived, and it started up perfectly! Thanks Brandy and team

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Houston, TX?

The store is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 10:00 PM on Sundays.

Where is AutoZone Auto Parts located in Houston?

AutoZone Auto Parts is located at 8403 FM 1960 W Est, Houston, TX 77070.