AutoZone Auto Parts

4.2
496 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hwy 6 North in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (281) 861-7655.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8477 Hwy 6 N, Houston, TX
77095, United States

Hours

Reviews

4.2
496 reviews
5 stars
306
4 stars
92
3 stars
37
2 stars
24
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rude behavior from some employees, particularly a manager named Steven.

Product Knowledge

Several reviews highlighted the staff's knowledge and ability to assist with specific car issues, although some customers expressed frustration over the inability to order parts without specific information.

Efficiency

Customers appreciated the quick service and efficiency in handling battery replacements and other requests, though there were instances of long wait times due to understaffing.

Store Environment

The store was generally described as clean and well-organized, with some customers noting improvements in the shopping experience due to updated technology.

Mixed Experiences

Overall, experiences varied widely, with some customers having exceptional service while others reported significant issues, particularly with management and specific staff members.
  • LH
    Luna House
    5 days ago
    5.0
    ⭐️⭐️⭐️⭐️⭐️ A Huge Thank You to Lennart at AutoZone! Today, November 19th, I went to the AutoZone on Highway 6 and Copperfield to do a warranty exchange on my car battery. Lennart truly went above and beyond. He saw that I was carrying the heavy battery while holding my daughter, and without hesitation, he stepped in, took the battery, and brought it to the counter for me. He made the entire warranty exchange quick, smooth, and stress-free. But he didn’t stop there — Lennart carried the new battery all the way to my vehicle and made sure everything was set. He also shared a moment with me as a dad of three, reassuring me that I’m doing a great job as a father myself. That meant a lot. Lennart, from the bottom of my heart, thank you for your kindness, support, and outstanding customer service. AutoZone is lucky to have you!
  • PM
    Peaches & Mario
    Nov 15, 2025
    5.0
    Elmor was beyond amazing , he has excellent customer service and he is very helpful and knowledgeable of parts as well. Real 5 star service , thanks for going above and beyond to make sure I was taken care of . I really appreciate all your hard work.
  • TS
    Thilo Stefanski
    Nov 15, 2025
    5.0
    Man, these guys are amazing over here. A gentleman named Tommy very polite super knowledgeable In-N-Out thanks guys keep up the good work.
  • TK
    Travis Kepp
    Nov 2, 2025
    2.0
    Sunday 11/2/2025 - 2:45pm. Lady on phone was nice. When I arrived, the big guy had a mouth full of chew I could barely understand him. The small younger kid was sitting on counter facing away from door on his phone. If looking for professionalism or competence, not the place in my opinion.
  • TK
    The world Of kits
    Oct 25, 2025
    1.0
    Don't buy from this place. It is sad to see how one employee ruins the reputation of this store. The saddest part is that he is the manager, Mike/Steven, I believe. Horrible experience. He has anger issues. Really bad anger issues! Autozone, he needs rehab or help.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Friday.

Is AutoZone Auto Parts open on Sundays?

Yes, it is open on Sundays from 8:00 AM to 9:00 PM.