AutoZone Auto Parts

4.2
577 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cullen Blvd. in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 738-3822.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8935 Cullen Blvd, Houston, TX
77051, United States

Hours

Reviews

4.2
577 reviews
5 stars
346
4 stars
108
3 stars
52
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Willie, Stacey, and Jennifer for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about rude behavior from some staff members, particularly regarding customer treatment.

Efficiency

Customers appreciated the quick service and efficiency in handling transactions, with several mentions of being in and out swiftly.

Product Knowledge

Several reviews commended staff for their knowledge about products and willingness to assist with installations and recommendations.

Management Issues

Some reviews pointed out issues with management and staff behavior, indicating a need for better training and customer service standards.
  • JH
    Jaye Harvey-Ettienne
    2 days ago
    1.0
    Franco in commercial accounts was very rude. He had us calling others stores to get the account number because he didn’t want to use the phone number.
  • BS
    Brandon Smith
    3 days ago
    1.0
    John had a nasty attitude I brought my battery in and he said he couldn’t switch it and I have it under warranty, I left and went to the location off the beltway they checked it it was bad and switched it out for me!
  • SS
    SBEjz
    Oct 30, 2025
    5.0
    excellent service from Ms.naomi and chris they helped me out tremendously today with my car battery definitely recommend 100%
  • KG
    Keandrae Glover
    Oct 23, 2025
    1.0
    The service here sucks the lady with the bob hairstyle always rude and they have bs mechanics here it's horrible
  • BV
    Brian Velasco
    Sep 3, 2025
    5.0
    Two men in the store and they got a woman changing battery. Respect for Brandi for knowing how to change battery and she deserves that promotion for manager.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Houston, TX is open from 7:30 AM to 9:00 PM Monday through Friday.

Does AutoZone Auto Parts offer in-store pickup and same day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same day delivery services.