AutoZone Auto Parts

4.4
440 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone N Eldridge Pkwy in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 896-7485.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
6400 N Eldridge Pkwy, Houston, TX
77041, United States

Hours

Reviews

4.4
440 reviews
5 stars
306
4 stars
58
3 stars
34
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Juan, Dixon, and Austin for their exceptional service.

Product Knowledge

Several reviews noted that employees demonstrated strong knowledge about automotive parts and services, assisting customers effectively in finding the right products.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude service from certain employees, particularly Judith, which negatively impacted some customers' experiences.

Efficiency

Customers appreciated the quick service and the ability to get parts in stock, with many mentioning fast installation of batteries and other components.

Training Needs

Some reviews indicated a need for better training among staff, particularly regarding customer service skills and product knowledge.
  • CU
    Cari Upt
    Oct 27, 2025
    5.0
    I had to replace my battery on my car. The people who helped me were very kind and patient. They tested my old battery and measured my battery to make sure the right one was installed. After my installation, I had a question about some messages that came up on my dashboard and they had me come back to make sure everything was okay. My car is driving great now. Thank you so much! They were fast, kind, and professional. Way cheaper than the dealership quote.
  • CM
    Chris Morrison
    Oct 15, 2025
    3.0
    Helpful but tried to give me a rubber line and I needed airline.
  • NN
    Nabil (Noble)
    Oct 3, 2025
    4.0
    Ask the customer about his account number before making his order.
  • GM
    Greg McNew
    Sep 3, 2025
    5.0
    Great parts Great service
  • GG
    Gonzalez Gonzalez
    Aug 15, 2025
    1.0
    En este auto zone tienen trabajandores innorante que no saben nada d automotriz les preguntas x algo y no saben nada d partes,ni de herramientas deberían d calificar a gente con experiencia

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Friday.

Does AutoZone Auto Parts in Houston offer in-store pickup?

Yes, the store offers in-store pickup service for your convenience.