AutoZone Auto Parts

3.9
808 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #5837 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 789-4500.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5847 S Gessner Dr, Houston, TX
77036, United States

Hours

Reviews

3.9
808 reviews
5 stars
427
4 stars
149
3 stars
69
2 stars
30
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others were criticized for rudeness and poor attitudes.

Staff Efficiency

Several customers noted that while some employees were efficient and knowledgeable, others were perceived as slow or unhelpful, leading to long wait times.

Product Availability

Customers appreciated the variety of products available, but there were complaints about incorrect items being sold and issues with returns.

Store Management

Management received negative feedback for handling customer complaints poorly and for the overall atmosphere of the store.

Positive Experiences

Despite the criticisms, many customers reported positive experiences with specific staff members who provided excellent service.
  • JS
    Joanfer Supply
    Nov 15, 2025
    1.0
    Muy pésima la atención que dan no tienen paciencia como si uno no fuera a comprar recomiendo que vallan a otro autozone son muy pésimos para atender
  • YB
    Yosmel Lobaina Beltran
    Oct 20, 2025
    4.0
    Good
  • KP
    Keila Pagan
    Sep 10, 2025
    5.0
    Gracias a Yosue!! Me cambio las luces de mi carro!
  • GA
    GT A-S
    Aug 30, 2025
    1.0
    La verdad que mala atención al cliente hay una señor allí chaparo no tiene nada de amable con un carácter que se lo lleve el diablo uno como cliente piensa que apedir va uno debería de tener otra persona más amable orrible atención al cliente hoy estuve en esa tienda mejor prefiero ir a otra🤘
  • GA
    gerson ayala
    Aug 27, 2025
    5.0
    i went to AutoZone Monday night, and the representatives were great , thanks to Mr. Reyes and yoshua. The service is perfect and excellentservice awesome people. They solved the problem I had with the warranty. Thank you, guys.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts at 5847 S Gessner Dr, Houston?

AutoZone Auto Parts is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:30 AM to 10:00 PM on Sunday.

What automotive brands does AutoZone Auto Parts carry?

They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.