Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Houston #5837 in Houston, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 789-4500.
Feedback on customer service is mixed; while some staff members received praise for their helpfulness, others were criticized for rudeness and poor attitudes.
Staff Efficiency
Several customers noted that while some employees were efficient and knowledgeable, others were perceived as slow or unhelpful, leading to long wait times.
Product Availability
Customers appreciated the variety of products available, but there were complaints about incorrect items being sold and issues with returns.
Store Management
Management received negative feedback for handling customer complaints poorly and for the overall atmosphere of the store.
Positive Experiences
Despite the criticisms, many customers reported positive experiences with specific staff members who provided excellent service.
JS
Joanfer Supply
Nov 15, 2025
1.0
Muy pésima la atención que dan no tienen paciencia como si uno no fuera a comprar recomiendo que vallan a otro autozone son muy pésimos para atender
YB
Yosmel Lobaina Beltran
Oct 20, 2025
4.0
Good
KP
Keila Pagan
Sep 10, 2025
5.0
Gracias a Yosue!! Me cambio las luces de mi carro!
GA
GT A-S
Aug 30, 2025
1.0
La verdad que mala atención al cliente hay una señor allí chaparo no tiene nada de amable con un carácter que se lo lleve el diablo uno como cliente piensa que apedir va uno debería de tener otra persona más amable orrible atención al cliente hoy estuve en esa tienda mejor prefiero ir a otra🤘
GA
gerson ayala
Aug 27, 2025
5.0
i went to AutoZone Monday night, and the representatives were great , thanks to Mr. Reyes and yoshua. The service is perfect and excellentservice awesome people. They solved the problem I had with the warranty. Thank you, guys.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts at 5847 S Gessner Dr, Houston?
AutoZone Auto Parts is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:30 AM to 10:00 PM on Sunday.
What automotive brands does AutoZone Auto Parts carry?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of automotive products are available at AutoZone Auto Parts?
Products include auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer pickup and delivery services?
Yes, they offer in-store pickup, same-day delivery, and curbside pickup.
How can I contact AutoZone Auto Parts customer service?
You can call them at (713) 789-4500 or email customer.service@autozone.com.
What is the official website for AutoZone Auto Parts in Houston?
The official store page is https://www.autozone.com/locations/tx/houston/5847-s-gessner-dr.html.
Are there any dining options near AutoZone Auto Parts on S Gessner Dr?
Yes, nearby dining options include El Taurino "Antojitos Chapines", Bakery Variedades Chapinlandia, La Negra Tiene Tumbao, Burger King, and Taco Bell, offering Mexican, seafood, Cuban, fast food, and bakery selections.
What entertainment venues are close to AutoZone Auto Parts?
Nearby entertainment places include Vertigo Discotheque, Vertigo club Houston, and Eventos vertigo, which are dance clubs and bars.
If I need locksmith services near AutoZone, where can I go?
KeyMe Locksmiths is located nearby and offers professional key and locksmith services.
What other stores or services are available near AutoZone Auto Parts?
Nearby you can find T-Mobile for mobile phones, Boost Mobile telecommunications, Bakery Variedades Chapinlandia, Supermercados Teloloapan grocery, Lupita's Hair Care salon, and First National Bank Texas for banking needs.