Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Fondren Road in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 541-0495.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
497 reviews
5 stars
357
4 stars
57
3 stars
22
2 stars
17
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Kenneth, for their exceptional service, patience, and helpfulness.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to provide accurate information and assistance with their automotive needs.
Mixed Experiences
While many reviews highlighted positive interactions, some customers reported rude service and dissatisfaction with certain employees.
Store Cleanliness
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
Product Availability
Several customers expressed frustration with the availability of parts, indicating that the store sometimes lacked the items they needed.
- JAJason aguilar2 days ago5.0Yalls store manager Kenneth was a great help today homie went out of his way to go drive to another store to get one of my rotors and when I came back to switch 2 out in less than 10 seconds he was already helping me again so thank you very much Kenneth 🙏🫡
- JDJavier Diosdado5 days ago5.0Kenneth the store manager went a whole extra mile to make it happen and leave out the store as a happy customer
- LRLaTosha RobinsonNov 17, 20255.0Mr .Kenneth helped me one chaotic night and made my experience worth my 9mile drive to his location. Customer service is EVERYTHING!!!
- SJsharnell jacksonNov 16, 20255.0I had one of the best customer service experiences I’ve ever had at the AutoZone located at 11104 Fondren. From the moment I walked in, the manager, Kenneth Nutter, and his staff treated me with genuine respect, patience, and professionalism. What stood out the most was how committed they were to making sure I received the right product for my vehicle — not just something “close enough.” Before selling me a battery, Kenneth personally came outside, looked at my vehicle, checked the specifications, and then double-checked everything again to make absolutely sure it was the correct fit. That level of attention to detail is rare, and it made me feel confident and taken care of. Once they confirmed the right battery, they installed it for me the very same day. No waiting around, no hassle, no pressure — just smooth, efficient service from a team that clearly takes pride in what they do. Kenneth and his team explained the entire process and made sure I understood everything before they even started. It’s not often you meet people who go above and beyond simply because they want to help, but that’s exactly what Kenneth and his team did. I walked out feeling supported, respected, and genuinely grateful. I give this store a 10 out of 10 and would recommend it to anyone who wants honest, knowledgeable, and exceptional service. AutoZone should be proud to have a manager like Kenneth Nutter — he truly sets the standard!
- ASAdrienne SmithOct 31, 20255.0The whole staff was amazing, but Kenneth definitely stood out! Even on a very busy day, he took the time to take my call, answered all my questions, and guided me step by step on how to make my purchase online and pick it up. His professionalism, patience, and helpfulness were top-notch. I truly appreciate the entire team — but if you get the chance, definitely look for Kenneth!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
What is the address of AutoZone Auto Parts in Houston, TX?
The store is located at 11104 Fondren Rd, Houston, TX 77096, United States.
Does AutoZone Auto Parts in Houston offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and same day delivery services.
What types of auto parts and products can I find at AutoZone Fondren Road?
You can find auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and products from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts if I have questions or need assistance?
You can call them at (713) 541-0495 or email customer.service@autozone.com.
Is there an option to shop online and pick up auto parts in-store at AutoZone?
Yes, you can shop AutoZone online and choose in-store pickup through their website.
Are there other automotive-related businesses near AutoZone Auto Parts on Fondren Rd?
Yes, nearby automotive-related businesses include another AutoZone, Ace Auto Care, and A.C.E. Auto Care Express, which offer automotive repair and body shop services.
What are some nearby places customers might visit before or after shopping at AutoZone?
Nearby places include dd's DISCOUNTS and Rainbow Shops for clothing, Burger King and Subway for dining, and the Houston Family Medical Clinic for health needs.
Is there public safety and emergency services near AutoZone on Fondren Rd?
Yes, Hfd Station 82, a fire department and fire protection service, is located nearby for public safety.
Does AutoZone Auto Parts support curbside pickup for customer convenience?
Yes, they offer curbside pickup along with in-store shopping and same-day delivery.