Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Fondren Road in Houston, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Houston, TX or call us at (713) 541-0495.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
513 reviews
5 stars
365
4 stars
58
3 stars
22
2 stars
17
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising staff like Kenneth and Jasmine for their helpfulness, while others reported rude and disrespectful behavior from certain employees.
Management Issues
Frequent complaints about the store manager Kenneth, with some customers praising his service while others criticized his attitude and management style.
Staff Performance
Several employees received high praise for their knowledge and assistance, particularly Kenneth, Ernest, and Diana, while others were noted for poor service.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some expressed frustration over the availability of parts and long wait times.
- SSStern Sabaroche4 days ago1.0Very poor customer service especially from a store manager (store: 3976) Was about to pay for parts when the store manager cancelled the transaction and remove contents from bag parts including a snack wrapper..then proceeded to interrogate myself and my Mechanic. After I finally paid for parts the store manager placed the receipt and into bag with parts and then places trash into my bag also. This is unacceptable and a bad look for your store
- JHjedsycan HaitiDec 29, 20251.0They got someone don’t even know how to talk to people I went to bought an baterry That men make me did 1 hour waiting bad customer service and yelling on people if that men still working there no one would like to buy nun from that auto zone 🤔
- NHNolan HarpDec 23, 20251.0Managers Ernest or Jasmine needs to be promoted to store manager! Extremely poor customer service from Kenneth Nutter!
- UCUni CoonDec 23, 20251.0Very bad service from the store manager Kenneth he is so disrespectful and constantly yelling at employees and customers whenever I go there he's always disrespectful and I never see him do anything but stand and look over peoples shoulders waiting to yell at them
- IIII BAD SPXRT IIDec 23, 20251.0Needs a new manager he never is helpful and is in a bad mood and is never in the store and leaves to go talk to random people outside and he is very touchy feely with people especially customers
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours of AutoZone Auto Parts on weekdays?
AutoZone Auto Parts is open from 7:30 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.
What is the address of AutoZone Auto Parts in Houston, TX?
The store is located at 11104 Fondren Rd, Houston, TX 77096, United States.
Does AutoZone Auto Parts in Houston offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and same day delivery services.
What types of auto parts and products can I find at AutoZone Fondren Road?
You can find auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and products from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts if I have questions or need assistance?
You can call them at (713) 541-0495 or email customer.service@autozone.com.
Is there an option to shop online and pick up auto parts in-store at AutoZone?
Yes, you can shop AutoZone online and choose in-store pickup through their website.
Are there other automotive-related businesses near AutoZone Auto Parts on Fondren Rd?
Yes, nearby automotive-related businesses include another AutoZone, Ace Auto Care, and A.C.E. Auto Care Express, which offer automotive repair and body shop services.
What are some nearby places customers might visit before or after shopping at AutoZone?
Nearby places include dd's DISCOUNTS and Rainbow Shops for clothing, Burger King and Subway for dining, and the Houston Family Medical Clinic for health needs.
Is there public safety and emergency services near AutoZone on Fondren Rd?
Yes, Hfd Station 82, a fire department and fire protection service, is located nearby for public safety.
Does AutoZone Auto Parts support curbside pickup for customer convenience?
Yes, they offer curbside pickup along with in-store shopping and same-day delivery.